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Verified
5/5

2010-07-25

"recieved order on time. lots of good products."

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Verified
5/5

2010-07-17

"Very happy with order. Will order again from CopsPlus"

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Verified
5/5

2010-07-15

"I AM COMPLETELY SATISFIED WITH MY ORDER AND THE EXPEDIENT DELIVERY THAT I RECEIVED. OVERALL THIS WAS A GREAT EXPERIENCE AND I WILL ORDER FROM YOUR COMPANY AGAIN. THANK YOU."

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Verified
4/5

2010-07-01

"..............................................."

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Verified
5/5

2010-06-23

"Package arrive the box was ripped open but contents were ok.

Thanks for your fast service
"

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Verified
5/5

2010-06-20

"Rapid response to the order, preparation of order and shipping of order.
Always impressed and pleased with your service, prices and professionalism.
"

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Verified
1/5

2010-04-14

"Website says in stock but put on back order without notification. Shady, avoid! I did get my refund after chasing them up.
"

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Verified
1/5

2010-04-11

"I wish I would have read the reviews. I ordered two items, one week later after emailing twice, I am told that the items are on backorder. No ship date! This company runs out of a small office in New York and is owned by a company in Michigan called Kroll International, I called them at ***-***-**** and found that the holster that I needed was a special order and will take at least four weeks! Why did they not tell me that two weeks ago.I had the same experience. Took my money and then backordered with an estimate of FOUR weeks! This is a scam, they set up a small office in New York to avoid any issues with customer service and then place orders with the manufacturers after they have charged you for the product!!!"

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Verified
1/5

2010-01-27

"DO NOT BUY FROM THIS RETAILER!!!!!!
I ordered 6 items on December 18 2009, 3 of them I received it on time without any issues at all, but for other 3 items (ITEMS LISTED AS AVAILABLE) shipping date was changed 3 times (ITEMS WAS ON BACKORDER) First shipping update on 01-01-2010
And again second shipping update 01-18-2010 AND AGAIN THIRD SHIPPING UPDATE!!!!! 01-28-2010 !!!!unbelievable!!!! Finally I called customer service on 01-20-2010 and cancel my order, I was told NO PROBLEM AT ALL and I will resave confirmation e-mail next day (01-21-2010) I have NOT receive anything. So I called again, - what happened with confirmation e-mail??? And then she sands me this e-mail before I finish talk to her over the phone. What was the problem day before to pres the ENTER button to sand me this e-mail COPSPLUS customer representative?????
Completely DISAPPOINTED I will never buy again from these people!!!!!

DO NOT BUY ANYTHING FROM THIS 'COMPANY'. THEY DON'T STOCK ANYTHING, THEY HAVE ACCESS TO A WAREHOUSE IN MICHIGAN THAT THEY PLACE ORDERS TO FROM THEIR OFFICE IN NEW YORK . THEY TAKE YOUR MONEY IMMEDIATELY AND TAKE THEIR TIME CONTACTING THE WAREHOUSE THAT MORE THAN LIKELY SUPPLIES MANY OTHER COMPANIES. IF THE ITEM YOU ORDERED IS NOT AT THE WAREHOUSE THEY WILL NOT LET YOU KNOW, YOU WILL HAVE TO CALL THEM DIRECTLY
"

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Verified
1/5

2009-12-14

"I placed a order with this company and they charged my creditcard and then told me almost 10 days later that my my order was back ordered. They couldn't tell me that the next day? I had to call 20 times and I always got the run around. I just got off the phone and they said they will refund my order. I hope I do get the refund"

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Verified
5/5

2009-09-15

"I ordered from cops plus on a tuesday, the black hawk back pack, it was shipped ups on friday,
but ..the tracking was not updated till mon,
so I was a little worried over the weekend, especially reading some of these reviews, but ups,
tracking updated mon morning, itme is in possesion of ups, it'll be delivered tomorrow.
so no problem with my order, it took 8 days, which isnt bad really ordering stuff online.
"

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Verified
1/5

2009-07-08

"Ordered a product because of price from this merchant. Kept getting B/O moved out further. Checked with 2 other online sellers and they have stock on same. No reply to first request to update status. Then when backorder was moved a 5th time I requested cancellation. Now I'm getting will ship soon and my 5 requests for cancellation have been ignored, and noone answers any of the phone numbers on website. Just today discovered they charged my card 6 weeks ago for this purchase even though they did not have item. Extremely dissapointed. AVOID this merchant. Filing now a dispute with Visa."

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Verified
1/5

2009-07-08

"I doubt Cops Plus is a real brick and mortar business. It operates like a very poorly run web-only drop-ship retailer. I strongly discourage anyone from buying from them. You'll PROBABLY get everything you pay for, but expect to wait months.

Placed the order May 15th. Recieved half the stuff promptly, one thing a month and a half later, and still waiting on 2 things. I'll be ordering from somewhere else in the future. None of this stuff is rare or hard to find, theres no reason for a hat to be on backorder for three months. Some emails have been answered, others have not.
"

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Verified
1/5

2009-07-01

"The email I sent copsplus.com today:

I've spent hundreds of dollars at Copsplus.com.

However, I won't spend another dime with your company.

On May 18, 2009, I placed an order for a Galco magazine holster, order #284791. I paid online and you collected my money immediately.

The next day, I got an email that gave me a link to check my order status. When I checked it, for the first time I was informed that the item was on back order. It was estimated to ship two weeks later.

Two weeks later, it was delayed another week.

A week later, it was delayed another two weeks. Finally, I gave up.

If you cannot deliver an item I've paid for within a month, you don't deserve my money.

I called to cancel on 22 June 2009. I was told it would be two or three days to refund my money.

Finally, on July 2, 2009, I called again. My money has not been refunded. I was treated very rudely by two different customer service representatives who clearly could not care less that it is six weeks after I paid for something and ten days after I asked for my money to be refunded, and I have neither the product nor my money. I was rudely informed today that your company has done all it is going to do and that if I don't have my money I should talk to my bank, it is not your problem any more.

Not only will I never spend another penny with your company, I am now spending my time spreading my troubles with your company on the many, many gun owner forums that I frequent. Already, my posts have been viewed several dozen times by fellow firearms enthusiasts. Copsplus.com is terrible at customer service, and I won't suffer it any longer.
"

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Verified
1/5

2009-03-11

"Feb 17th 2009 i ordered two holsters from this place. The one was sent out via UPS WITHOUT my full address, so it spent a week sitting at a HUB in Fl. It is now March 9th and they keep putting my other holster on a back order. They say now it will be shiped March 30th but if it is anything like the last 5 weeks then next week they will back order it once more to another week away. DO NOT order from these people unless you do not need your items this year. I fully regret ordering from these people. "

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