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Product & services pricing
4.43/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.21/5
Customer service:
3.90/5
Return/Replacement policy:
4.17/5

Verified
5/5

2023-10-05

Excellent Service

"Was out of stock on a product but worked with us to provide a suitable replacement. Friendly, knowledgeable service."

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Verified
5/5

2023-07-21

Best customer service ever, friendly and reliable!

"I always enjoy ordering from these people since not only are they in America but their refurbished printers last a very long time. I always like talking with Sy about the weather over there on the East Coast too! Thank you! "

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Verified
5/5

2023-07-07

Easy transaction

"Sy was great and easy to work with. They had what we needed and shipped it out the same day. Prices were reasonable. "

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Verified
5/5

2023-06-09

Awesone!

"Great costumer service, very helpful, courteous and knowledgeable. All of my questions were answered correctly and professionally. With Sy help, I purchased the machine that fits my needs."

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Verified
5/5

2023-06-09

Straight Shooters

"These guys are clear and concise about what you are getting. They don't hide any numbers. I was originally trying to get a lease through a different company that kept giving me the run-around and wanted to haggle on pricing. Luckily, I called CopyFaxes and chose to purchase outright instead. They are very responsive and have helped me a couple of times since purchase with any issues or questions I've had. Pricing is fair."

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Verified
5/5

2023-05-12

Sy is the man!

"So, I ordered a printer that showed to be in stock, but I didn't get charged for shipping or get confirmation on my order. They give you a number to call to expedite/confirm your order, so I called and Sy picked up. After a brief exchange he informed me that the unit I ordered did show in stock, but they were both DOA units. Did that stop Sy from providing excellent customer service? NOPE! He immediately and unprompted started to search for and list other options for me. I was able to take these back to my customer and we agreed on a solution. Once again, I called in to the number and The Me-SY-ah answers the phone! Two to three minutes later, boom I am updating my client with good news!
Very satisfied with this process and customer service!
"

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Verified
5/5

2023-05-11

Sy/typewriter order

"Sy was very professional and extremely helpful, providing very exceptional and outstanding customer service. Answered all questions and very friendly and understanding when placing my order for a hard to find item."


Verified
5/5

2023-04-21

Outstanding Service

"Working with the folks at CopyFaxes is a pleasure. Incredibly responsive, helpful, and transparent. They ensured I purchased the right machine for my needs and shipped my order almost immediately. They have a great assortment of products for all use-cases and offer super competitive pricing. I will be recommending them to anyone I meet who is in the market for a printer and will be buying from them again in the future."

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Verified
5/5

2023-04-10

Awesome Service. Sy Rocks!

"Awesome Service. Sy Rocks!
Always get what i order on time and for a great price. Service is outstanding!
"

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Verified
5/5

2023-04-05

Fast friendly service!

"Sy called to alert me that I ordered a shredder that was discontinued. He was quick to recommend a replacement and said "I will have it shipped immediately!" Very friendly and fun to speak with! Thanks."


Verified
5/5

2023-03-27

Awesome Copyfaxes

"Spoke with Sy. He was very courteous and a pleasure to speak with. He saved us a 'ton' of money on our purchase. He was extremely knowledgeable about the products and services. The purchase process was very easy. Since we (our company) are not copier experts, Sy filled the gap and sold us what we needed, and more importantly, did not sell us what we didn't need. I 100% recommend Copyfaxes. "

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Verified
5/5

2023-03-01

The BEST Customer Service

"The only place I go for printers. Sy Ryan takes care of me every time I call. I cannot express how awesome he is with customer service. Sy is a genuine treasure in the industry."

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Verified
5/5

2023-02-22

HP P1006

"I have been using the HP P1006 laser printer for over 10 years. It is the best printer I ever had but needed to replace it. Got another refurbished P1006 from CopyFaxes, had it delivered within a few days at a good price and it works great! Easy to contact and customer service was terrific. CopyFaxes will be my go-to for computer supplies going forward. "

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Verified
5/5

2023-02-13

Consistently Superior Performance

"My small business was in the market for an all-in-one laser printer. After shopping around, I selected the CopyFaxes store. It was a good decision. This store has the best prices. The staff is easy to talk with. They are very concerned about customer satisfaction. They described products clearly. They seemed to be able to understand what I needed with little input from me. They went above and beyond my expectations with delivery time and service after the sale. Tom at Able Systems
"

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Verified
5/5

2023-01-26

WOW !

"Great price, fast easy ordering process . Great communication . "

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