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Verified
5/5

2012-06-17

"Excellent service and fast shipping. Thanks!"

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Verified
5/5

2012-06-15

"best price and fast shipping"

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Verified
5/5

2012-06-04

"Good price on good equipment. Delivered exactly on the day promised. I will use this company again!"

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Verified
5/5

2012-06-04

"I needed bulk quantities of cables and headphones at the last minute for a huge training class...I reveived my order exactly when I expected it and was very pleased with the product! Definitely will use this company again in the future!!!"

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Verified
5/5

2012-06-01

"Always satisfied with CostCentral. Inventory is good, pricing is competetive. Customer service is good and product is always packed properly for shipping, never a damaged item. Will continue to be a repeat customer."

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Verified
1/5

2012-05-25

"Ordered with 3 in stock on the website. Then they put both a hold and charge on my credit card for the whole order. This caused the credit card company to call concerned it was a scam. I assured them it was OK. Find out today, they didn't actually have stock, have the money, and "may get around to lifting the charge today". Beware!

UPDATE -- Wow, enjoyed reading all of your replies to customer dissatisfaction. Apparently you're never in the wrong....? You flat out lied in mine. The reason the card was declined was that you put a hold for the full amount and charged for the full amount. That's a quote directly from the credit card company, not my opinion. And you really had 3 ML350 servers get purchased in the 10 minutes it took me to sort that out? Also there was no mention that it would still ship in 24 to 48 hours... Additionally Shelly told me that it would take 1-2 days for you folks to even request the charge back, let alone then for the bank to then process it.

Deceptive practices up front, and then in defense. I stand by my warning not to purchase from this company!
"

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Verified
5/5

2012-05-19

"above expectations and fast delivery"

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Verified
1/5

2012-05-16

"Worst Customer Service EVER! Bait & Switch sales tactics; sold me an item online and sent me an invoice with the item correctly described (consistent with the item description and photos as seen online) and then several days later sent a revised invoice in which the item number and confirmation numbers were were still the same but the item description was completely revised (which indicates that someone had to manually revise the description). They then sent me a completely different item, which wasn't even close to the item that I had ordered. Their customer service department confirmed that they had the original item I had ordered in stick, but refused to replace the bait & switch product and / or substitute another item of like kind & quality. I had to do battle just to get a refund. I spent about ten hours of my time trying to deal with their customer service department and package and return the bait & switch product. This is the WORST on-line shopping experience I have ever had and will never do business with them ever again - would not recommend them, even to my worst enemy. You've been warned..."

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Verified
5/5

2012-05-15

"Very easy company to work with. Great prices, shipping is fast and product arrived well packaged. Would order from them again."

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Verified
1/5

2012-05-09

"Horrible service a bunch of lairs. Will never buy from them again."

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Verified
5/5

2012-04-30

"I ordered this replacement toner in a panic, the customer representative was very patient and helpful. I would definitely order through this company again. "

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Verified
5/5

2012-04-26

"My 2nd purchase. The first fan broke within a month, but we loved its performance so much we decided to give it a second try. Hopefully this one lasts. As far as shipping goes - arrived perfectly, and quickly! "

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Verified
5/5

2012-04-23

"Ordered a 60" Sharp LCD TV online from Cost Central after evaluating several local and online stores. I had read many reviews and anticipated the next-day phone call wanting me to upgrade shipping, buy cables, etc, so I wrote in the "notes" section of my order that I did not want any such upgrades or additional equipment. When the guy did call, he already had that information and did not pressure me for any other service or product. He did inform me about the delivery acceptance policy, twice, though. Shipping was to be in 3 days and delivery in a little over a week. Was notified by my credit card company that the charge went in 3 days after ordering, and the TV was delivered 10 days after placing my order online.
I was told I'd receive a phone call 24 hours prior to the delivery. Instead, I found a copy of the invoice in my door (on day 9) stating they attempted to deliver, but nobody was home. I called the trucking company immediately and was told they could deliver it the next day. They thought they were delivering to a business address, and did not have my phone number (although I provided that to Cost Central when I ordered the TV).
I called the next morning and was given a delivery time range, and was told I'd get a call one hour prior. And that did happen. Got a call at 12:30 and the truck pulled up out front at 1:45.
The driver carefully unloaded the TV and even wheeled it into my garage where I was prepared to unbox it, plug it in, and make sure it worked before signing the release form. He even helped me unpackage and test it. Then I signed the release paper and he left.
Minor glitch with the lack of phone number, but overall, a very positive purchase experience at a very good price. Loving my new toy. Would definitely buy from Cost Central again.
"

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Verified
4/5

2012-04-19

"Great Experience. Super fast delivery."

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Verified
5/5

2012-04-16

"Always good service and the best pricing"

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