"Totally satisfied with CostCentral. Site well laid out and prices were very good."

"Extensive collection of equipment. Fast shipping. Good company. The only negative was that the Intel dual-port server network interface card I ordered arrived without a driver disc. Took me a while but I found a driver on-line. The second one I ordered, from a competitor, arrived with a driver disc."

"Delivery was fast and excellent"

"I'd bought printers and printing supplies from Cost Central before but this was the first time I bought any other product and I'm very pleased. They had what I wanted in stock and it arrived promptly without any issues. Keep up the good work!"

"I have been buying from CostCentral.com online for about 3 years. Primarily I buy large quantities of laserjet toner cartridges for my company. I used to do price checks online every time I purchased but I kept coming back to Cost Central. Sometimes I would find a fly-by-night company offering a slightly better price but of the dependable quality companies online I found CC to be consistently the best. Shipping has always been prompt and often I qualify for free shipping. Only once out of dozens of orders has the order been packed incorrectly but the problem was fixed by Erie without issue. I will continue to buy from them and have no hesitation recommending this company for your computer needs."

"Value Priced and prompt shipments."

"A comedy of errors. I ordered a Lenovo laptop and some extra RAM. Cost Central promised 1-2 business days for processing. Four business days went by, and I had to make two phone calls, before they processed the order. Then they sent me *two* laptops in the same package. I've asked them to send a paid mailing label to return the extra laptop, and I'm praying the one I've kept doesn't need service from them. Their prices are competitive, but the quality of service most definitely isn't. Stick with Amazon, NewEgg, or anything more predictable."

"Very quick processing, fantastic!"

"Very good prices. I am satisfied."

"So far, a bit disappointed by the slow shipping and lack of online status update.

Update Feb 3rd: added one star today because I emailed them again and got a reply within 15 minutes. That's quick. Confirmed that the order is in warehouse, but not yet shipped. Also, they replied here (as seen below). I agree that they stated about 1-3 business days processing. I stress that my review is to remind people to NOT expect fast shipping even if it is in-stock or you would only be disappointed. To the credit of the company, they do reply to my email promptly during their stated customer service hours. First-time customers like me can and is reasonable to be skeptical. As a comment for the company to consider, you may add a few more status to your tracking system (e.g. 1. received/pending processing; 2. charged; 3. sent to warehouse; 4. shipped; 5. delivered.), this will keep customer informed and improve satisfaction. The online tracking status remains the same as it first appeared online. Only planning to update it once for a tracking number is not in-par with many current online retailer tracking system.

Details:

Ordered a Lenovo X220 tablet with >671 in stock the morning of Feb 1st. Used Google checkout. Online tracking shows no update on Feb 2nd morning, so emailed customer service. Got a reply within 1 hour saying my order is pending processing and it will take up to 1-3 business days to process and then 1-7 business days to deliver (i.e., a generic reply).

No update as of Feb 3rd morning.

Current verdict, if you are NOT in a hurry, and want cheap pricing, it may be OK. Do NOT expect same day processing (within hours of ordering) that you get from other popular online retailers.

For faster service, you may try paying extra for expedited shipping from them. That will make them more expensive than at least one other online store that offers free expedited shipping, however.

I will update this when (and if) I actually receives the order. It won't make it until some time next week, if not two from now given their slow processing so far. I regret ordering from them."

"Great price, helpful staff and quick shipping--overall, a wonderful experience!"

"Ordering was easy, checkout was easy, price was excellent, and the package arrived before expected."

"got product quickly and in great shape"

"My Canon MFC came two days after I ordered it. Wonderful order fulfillment and I love the product. I would definitely recommend Cost Central!
JimK"

"The webcam I ordered was priced well: cheaper than Amazon. It arrived faster than expected and in good shipping order. I am pleased with my purchase experience."