"I bought a holster for my 1911 pistol and it is so well made my pistol fits perfect, I liked it so much I ordered another holster for my revolver. The holsters looks as good or better than the pictures on the website, great thick leather and beautiful craftsmanship.
Craft Holster customer service is there to assist you in a very professional manner, all around a great company to do business with.

Thank you Craft Holsters
Bill

"

"Ordered the holster and are well pleased with the quality and useability of it. It does exactly what I wanted it to do and the way it fits. I also ordered a double clip holder, and the quality of their products are top notch. If I need anything else, they have I will defiantly order it from them. they are good at what they do."

"The holster is as described and has been received in good order. I purchased the holster for a .380 Colt Mustang Lite XSP, polymer frame. It does not have a light attached to the trigger guard but an ArmaLaser Model #TR 17 laser. It fits as it should. I inquired about the delivery and received a prompt reply. The holster was delivered as per the reply. I would purchase from Craft Holsters again. "

"Craft Holsters are made with quality durable leather that will last for many years. They are sturdy and crafted to fit you firearm perfectly. Their nylon products are also excellent quality and are comfortable. All products are custom made to order and are worth the wait. Thank you Craft!"

"I’ve been working this holster for two weeks, and when I put it on I still can’t get the gun out of the holster. Had I know that Falco makes your holsters I would never have ordered it. I’ve had problems with them before. You can’t even call and talk to anyone. Won’t be doing business with you again, tired of wasting my money."

"I'm three week in and I'm not convinced I'll ever get my thumb break to snap shut, but the company is convinced that if I spend enough time and money (on their break in kit) the leather will stretch an inch. I've bought other leather holsters that function on day 1 and are still great years later. For a $90 custom holster built for my piece, I'd rather them send me a product that fits on day 1. I'll always be sour about this experience, even if I do eventually get the leather stretched enough.
Customer service communication is prompt, but they really are not understanding of their products shortfalls. They excuse the issue away as something that can be fixed with a lot of time (but don't work it too hard because you might permanently damage it)."

"The only way to return is for defects."

"I purchased a shoulder holster for my BF and he received an IWB holster as a gift from family. He is in love with them both; they are beautifully made and fit his gun perfectly. I was most impressed by the customer service though, maybe because it seems to be lacking at most companies these days. They responded quickly to my email and helped resolve a mistake I made with my order without hesitation. I couldn’t recommend this company or their product more, very happy with our purchase."

"These are GREAT Holsters and GREAT quality for the price. You do need to follow the break in procedure for a perfect fit...be patient. Customer service is very available and responsive to your needs.
The only down side is shipping may take a while.....but it's worth the wait.
You will not be disappointed.
"

"I ordered a holster from Craft and it had a 4 week lead time. Well 2 weeks in I decided to order another one for a different gun. Mind you I still didn't have the first one yet to know what the quality was like! I was just going on reviews and videos. Well the first one shipped but a week later I was contacted that it was stuck in Germany! I called Craft and they said they would inquire about it. I don't know how they did it but my holster was on my doorstep the next afternoon!!! The fit and finish of the product is absolutely top quality. So glad I decided to order the second one. I've already got my eye on a few more items from their website. With them you do truly "get what you pay for"."

"Purchased a holster that did not fit the gun. Notified Craft and immediately received instructions by a personal email. Within a couple days the issue was resolved with ease and professionally. No hassles and no excuses. They are on top of their business and value customer service. It's the old fashioned way of doing business - which is much appreciated and not so often encountered. At Craft, you are dealing with professional people and not computers or new trainees at distant locations from the company's headquarters. "

"This is the place you have to go for your gun holsters. I was very happy with the finished holster, and what I mean by that statement is because the holster I wanted was a little different than the choices I had, but I worked with customer service and they were just great they replayed to each of my concerns and as a result I now have the best holster ever. I f you want the holster of a life time you need not look further, you are here craftholsters. "

"Have craft holsters shoulder .. and OS belt , cross draw and standard holsters ..and a number of their belts .. very happy with their products
Company can be relied upon to fulfill your order and ship keeping you up to date on progress "

"Craft Holsters made good on their promise...as my original order was "lost in transit". They shipped me another product as soon as I let them know of not receiving my original order, long after it should have arrived.
I received the replacement less than two weeks later.
Their holsters are of the highest quality I have seen... very sturdy and should last a lifetime. I will definitely deal with Craft Holsters again for any needs I have."

"After a long wait, my order arrived.
While I specified an XL size, the belt was (at best) an M size - six inches too short.
Two emails to Craft Holsters have as yet been unanswered. I am not happy!"