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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
3.75/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-12-29

Best for Seiko watches

"Best priced authentic Seiko watches and fast delivery. Highly recommended."


Verified
5/5

2017-12-23

Great seller

"I had a great experience shopping with crationwatches.com because of fair prices and great customer support!"


Verified
5/5

2017-12-23

Excellent service delivery

"I’ve had very good experiences with CreationWatches for the past 5 years that I’ve shopped with them. The watches are genuine and brand new. I intend to keep using them"

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Verified
5/5

2017-12-23

Holy Cow Experience!!!

"The experience of great service tied to Quality is far and few ! especially ones that can be counted on. I was told about this site from a friend I esteem hes great judgement and it proved that he was correct again!!! My friend said that your site can be trusted and that the Quality is impeccable!
And I must concur that CreationWatches.com, is now the go to site for my future watch purchases, that is a promise!!
Thank you for your outstanding products and professionalism it is a pleasure to know there are really good companies out there you can have confidence in.
Ross L. Gibson
"

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Verified
5/5

2017-12-16

The best watch store in the world

"I was deeply impressed with CreationWatches' CS service and fast shipping."

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Verified
3/5

2017-12-13

Great, except for the taxes!

"I order from Creationwatches since 2009. They used to ship by FedEx and somehow I had no problems with Taxes or Custom fees. Then, suddainly they changed to DHL and these report everything to Customs and also charge a large slice for themselves. Today I ended up paying €125.09 fees for a €143.00 watch! Of course, with such fees ordering from them is absolutely pointless. They deliver pristine, beautiful watches and their Customer service is not bad, but with such unavoidable taxes you've better think twice. In Portugal - or EC - at least, ordering from them does not appear to be profitable anymore."

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Verified
1/5

2017-12-11

Absolutely terrible customer support and business ethics

"My order got stuck during delivery and for almost 3 months (promised delivery time was 2 weeks) they didn't even try to find it until I found out myself that it was damaged and was waiting for seller to contact the mailing service. Which they didn't even when I made a dispute via PayPal and asked them to return me the money since I was not getting the item. But the reply was basically please wait some more. And when I escalated the dispute into a claim at PayPal and it was judged in my favor, CreationWatches.com appealed the decision to deny me the money.
As of this writing, judging by the status on the package tracking site, the package is still stuck somewhere at mail.
Don't buy here unless you want to waste your time and money.
"


Rep reply posted 2018-01-11
A rep from CreationWatches.com, jason1428, has responded:

“We are very sorry for the delay. We have sent a reminder to SingPost in order to have an expedite update. We will keep in touch with you in regards with this concern. Please do allow us some time more in this. ”


Verified
5/5

2017-12-09

excelente

"muy contento con la compra. "


Verified
5/5

2017-12-09

Good service and nice quality of the watch

"The service was excellent and I recieved the produkt a week later. The quality of the watch is good and I really like that I get a year of insurance. Recommend these watches!

"

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Verified
5/5

2017-11-28

Best Long Distance Buying and Shipping Experience, Ever!

"I am the original internet shopper, especially when it comes to specialty watches. For many years I have bought from various vendors in a multitude of countries. THIS has been, far and away, the smoothest, most professional, best communicated transaction with the fastest and most efficient shipping I have ever experienced. Period! I received this watch faster than I usually receive items through domestic delivery in the U.S. It arrived in perfect condition, exactly as advertised, and at the best price anywhere on line. The people at CreationWarches.com are ROCK STARS! Thank you!!"


Verified
5/5

2017-11-27

Fast and effective

"I purchased the watch as a present for my father.
I am very happy with the delivery services and the product itself.
Note that I already own the same watch.
I won't hesitate using CreationWatches website again.
I would love to have a "customer account" connexion into the website with historical data of previous purchases and get a sort of reward programme?
"

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Verified
2/5

2017-11-26

Raise prices before sales, dishonest,

"OK, black friday sale and Seiko 5's that I find regularly on Amazon for $120 but CreationWatches sale price is $150 - 8%, what a joke and a good example of there practices."

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Verified
5/5

2017-11-18

Experience with buying Seiko SKX007 from CreationWatches.com

"The watch itself is beautiful, it fulfilled my expectations. I am very satisfied with shopping from CreationWatches.com. Great overall experience and I will feel free to recommend CreationWatches.com to my friends."

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Verified
5/5

2017-10-28

Excellent customer service!

"The customer service is excellent! They respond on time and ensures hassle-free and fast delivery of their items!"


Verified
5/5

2017-10-21

Well done !

"Fast and correct. Also very well informed during the process between ordering and delivery.
It is my first experience with this company but I am complete satisfied. Compliments !
"

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