"I'm very satisfied with my purchase: The price was good, the delivery was free and the the watch is everything I expected. - And it didn't take more than a week for my watch to arrive from Singapore to Denmark! "

"Great in price, delivery speed. "

"Great service and fast shipping! Very happy with the new SKX009!"

"Bought a Nixon Sentry SS from CreationWatches. Quick and free delivery (approximately one week) to Norway. Delivered by DHL at my door. "

"CreationWatches located in singapore is The best, cheapest legit watch site on the internet as of today. Second place would be skywatches.com.sg however they don't always have the best prices and their website is far far worse and disorganized."

"Service was excellent from Raul and the team!!"

"thank you. fast shipping, very good quality!! "

"This is the second watch I have ordered from Creation Watches. First time round I was unsure how legitimate they were as I am a reluctant online shopper and a bit old fashioned, they are now my go to for watch purchases. A great selection, excellent prices and free shipping which took around 3-4 days first time, this time I ordered on Monday afternoon and received the following Monday morning.I would recommend them to anyone considering buying a watch."

"The check out process was fast, Shipping was super fast and the item was even better than the photos.
I would highly recommend this seller and will return to this website for my future purchases!"

"I bought a Seiko watch. A cheap one. I’m not sure what I expected, but it sure was much better! The reason why I only gave four out of five stars was a squeaky noise from the bracelet which I haven’t been able to remove, yet "

"I have bought from seller earlier, and is also happy this time. There may be a small problem with the watch, but I think it can be easily fixed by my local watchmaker. Shipping time was also very good, only one week from Singapore to Norway. I can recommend CW and will certainly buy more from you."

"I was sceptical at first but after asking friends, they had say that they bought from Creation Watches before and got them. I was eyeing a Orient Bambino and through their Facebook page they had a discount voucher for the Bambino series. Without hesitation, I placed my order and applied the voucher which was valid. Confirmation was instant and DHL notice was on the next day. However, delivery took a little longer than I expected since we were only a border away. But I'm happy to receive the watch in good order and it was more beautiful in real life. Kudos to the Creation Watches team to give us better priced watches. "

"This is about the WORST customer experience i have ever encountered on the internet. I suggest to AVOID this webshop at all cost!!!! Yes the products are genuine, but the warrantee provided is not, and customer service is none existent.

I ordered two seiko automatic watches from them. First of all they forgot to mail them in time, so the 2-4 days delivery service turned out to be 10 days, too late for the anniversary gift i intended the watches to be for my girlfriend and me. But ok, **** happens sometimes.

The real horror starts when one of the watches does not seem to keep time very well. As the watch was sold with official Seiko limited worldwide warrantee, i took it to the Seiko boutique here in Amsterdam, where they said they could not do anything for me, as the warrantee card that should be in the warrantee booklet was missing, and they suggested to contact the seller for either a official warrantee card, or service.

So i do this, and the first official reply from customer support is to give the watch a slap on the back, as "Sometimes the mainspring may have gotten itself caught on one of the screws inside the watch". I can not imagine makers of precision instruments such as automatic watches can design a movement in such a way that this could ever happen, so to me this sounded already like utter BS. But anyway, I just try this and of course this didn't solve the problem. So I get back in touch with Vanya of customer service to ask for either an official warrantee card, or any another solution form their part.

What follows is a long discussion over email in which Vanya tries to convince me the warrantee card provided is indeed the official worldwide limited warrantee as offered by Seiko. Obviously Seiko already told me they don’t accept it as the official warrantee card as issued by them is missing, only a sticker with a date and a stamp that says RSL watches dealer is in the back of the warrantee booklet.

Then Vanya wants me to send her pictures of the booklet, as she believes i have the wrong booklet. So i do this, and send her pictures of the booklet as provided. This is her reply: “Thank you for image. Yes, It's international warranty card.”

Again i have to point out to her Seiko don’t accept this so called warrantee card. Vanya’s response: “Currently we have change the warranty card format. If you are not happy with the purchase you can send watch back to us.”

All I wanted was for Creation watches to offer a solution to the fact they sent me a broken watch, but in this moment i Think they leave me no choice but to indeed send back the watch and get my money back, as suggested by Vanya. But when i finally send her an email to accept this solution she is offering her reply is the following: “We have 30 days return/exchange policy. As per our record your watch is out of 30 days policy, so we can not
proceed for return/exchange.”

The first time I contacted customer support was of course well within this 30 day return policy, but I guess it is Vanya’s job to frustrate this policy with BS arguments just as long to get out of this period. It is a pity they send me a broken watch, but of course this can happen. A legitimate seller would however try to make up for such an unfortunate event, and offer a quick solution. Creation Watches don’t take any responsibility for the products they sell, and offer no customer service at all. This is not a legitimate seller, but just a bunch of frauds… Never again wil i do business with this shop, and I urge any potential customer to do the same. AVOID AVOID AVOID!!!!!"

"My experience with CreationWatches.com was wonderful! The Watch I wanted at a great price, excellent communication and fast shipping. Thanks!"

"I ordered my Seiko 5 and it was delivered to me in Miami in about 4 days all the way from Singapore (Incredible).....recieved the watch all the correct packaging and warranty papers stamped as well .....excellent ......I will be buying more watches from creation watches for sure!"