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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
3.75/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-06-27

Wonderful, wonderful, wonderful!

"This was one the best watch buying experiences for me. The watch was exactly as described, the price was unbeatable and the delivery/customer service was exemplary. I have no hesitations in recommending creation watches and am definitely going to shop here again."

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-25

Another happy customer!

"Thanks for the awesome watch!!! Everything was as advertised in the description. The watch that I received was brand new and authentic. It was well packaged and it arrived in my home address in New Zealand in 4 days. Plus, DHL kept me updated with regards to the delivery through text message and emails. The process of buying from your website was hassle-free from start to finish. I will definitely buy another watch from you guys again!"

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-25

Надёжный партнёр

"Good day.
Очень доволен своим приобретением товара.
Good luck.
"

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-25

Citizen SKX009

"Great watch, fast shipping and excellent communication.
Always a pleasure doing business with you guys.
Will probably grab another soon.
"

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-23

Purchase watch seiko ska777p1

"Excellent service is clear and simple. The prices are definitely reasonable and the products are original and new"

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-23

Great experience!

"A friend recommended CW to me. I am very satisfied with the whole purchase experience. They did a fantastic job. The response was very quick, the watch was well packaged and it arrived in couple of days they shipped it. I will shop with them in the future and tottaly recomend buying a watch at WC!"

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Rep reply posted 2020-06-30
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
4/5

2020-06-22

Very good

"Only problem that I had with many purchsases was recently with 2 Citizen Promaster Jr4046-03e that arrived with a strap that broken in a few moments. Unfortunately CW told me that warranty did not covers strap and that strap is very difficult to find and very expensive to replace. So I had a great loss in those purchases (orders # 10467257 and 10467133

"

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Rep reply posted 2020-06-23
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . Please note that your watch has a one year international warranty but warranty covers the internal mechanism of the watch only. Sorry for any inconvenience caused.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-22

Great job

"Very satisfied,the watch better than forecasted and the customer service very good.
Only a bit more time to get the parcel
Absolutely recommended seller
"

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Rep reply posted 2020-06-23
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-22

Very satisfied

"Except for delivery problems, I am very satisfied "

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Rep reply posted 2020-06-23
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-22

Excellent service

"I have ordered 4 watches within a year. Each time service has been excellent - items arrived within the stated timeframe, packaging was adequate, never had any issues with the items, neither up front or within a reasonable usage period. I've also asked questions by email and received answers within two days at most. I would not hesitate to purchase from Creationwatches again, or to recommend them."

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Rep reply posted 2020-06-23
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-19

My First purchase ..gr8 product nice customer service

"My first purchase from creation watches.Bought a Seiko skx013 Was a bit worried but great customer service and nice product. Will definitely purchase again. Would really recommend buying from them. Thanks "

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Rep reply posted 2020-06-23
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-15

Great to deal with

"The customer service was great, fast & efficient. I received my new watch promptly.
Very happy & would refer CreationWatches to my friends.
"

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Rep reply posted 2020-06-16
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
3/5

2020-06-08

Changed my opinion

"Watch didn't arrive on time. Customer service replies to their e-mails very slowly. Watch mechanisme is shaking inside and makes strange noise, however I've read some reviews about this model and people say that it is normal for this watch. Unfortunately, you have to pay a custome fee on watch arrival. All return charges have to be covered by a customer, but apparently the watch can be fixed in another places, but not only in Singapure. When you summarise the charges, then you will understand that it's much cheaper and safer to buy the watch on a high street. However the watch itself looks lovely and my husband is very happy. "

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Rep reply posted 2020-06-09
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

Sorry for any inconvenience caused. We always try to give the best service to our customers. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. If you have any issue, please have the watch serviced at the nearest Service center listed in the warranty booklet. If you have any issue, can you please have the watch serviced at the nearest Service center listed in the warranty booklet.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally




Verified
5/5

2020-06-07

Fast, fast, fast

"Great order experience. Glad I ordered through Creation Watches."

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Rep reply posted 2020-06-09
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”


Verified
5/5

2020-06-05

Great Experience

"The watch arrived in a few days, brand new and authentic as promised. I am very pleased."

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Rep reply posted 2020-06-09
A rep from CreationWatches.com, Redacted, has responded:

“Dear Customer,

We are pleased that you liked the experience . We look forward to serving you again in the near future.

If you have any query please contact us on contact@creationwatches.com

Best Regards,
Sally”