"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"super easy to order on line, also has great customer service when you call. they will go the extra mile for you. I will continue to order from the in the future."
"I have been looking for a solution to install a subwoofer/speakerbox in my 2005 Silverado. I found the JL Sudio center front jump seat replacement box that puts a 10" down-firing sub in the spot where the jump seat bottom is. While this is built for a 2007.5-2013 Silverado, I discovered that the jump seat is a direct fit in a 2003-2007 Classic Silverado. So I bought a used 07.5-13 jump seat, made sure it fit, and ordered this speakerbox. I haven't installed it yet, but I was impressed with the service of Creative Audio. They called before they shipped it to confirm the shipping address and offered help when I do install it."
"First time buying from CreativeAudio .
Super fast delivery ,great products! you have a new customer.
Thank You "
"I'll write reviews when I'm wowed (or soured) as I'm a reader of them and believe in turnabout that could be helpful for others. 2 lines of kudos here as the title implies.
Part I: I've been a JL fan for more than a couple years when I bought my used original 12W6AE (yep, that old) and sold on JL ever since. Amps are rock solid and I went on to their C3 line for my other speakers - have yet to disappoint. My 4-channel JL e4300 (yep, that old) bought the farm and have had nothing but great experiences with James as my knowledgeable sounding board. Talked about a JL replacement and I settled on the VX400/4i - a bit out of my price range but James made it work. Short story: it kicks ****. I'm an electrical engineer by education and I could live in the JL TuN app for weeks. Serious power, uncolored, undistorted and feature rich - the DSP is awesome. Five-stars.
Part II: I'm not shopping anywhere else for my audio gear going forward. You can have the JL gear that I want and knock it down 5% from the next guy, but hands down this is where Creative shines: customer service. I started out buying parts and pieces from them for my build (and BTW - best prices I've found) and had several amplifier discussions James. He was patient (I'll analyze a glass of water), knowledgeable and responsive. Anyone can come around on price; service and knowledge before/during/after the sale are PRICELESS and will get my business EVERY TIME. Hat's off James & Creative!"
"Great service, fast shipping, and amazing prices!"
"Exactly what I needed, great customer service even was called to ensure me my order was being sent, definitely would buy from again no complaints at all!"
"I was looking for a new GPS NAV radio. Which they had the one in stock I wanted. After purchase I decided to add a amplifier to my new system. And found the perfect match with a right price for my pocket book.
Buying on line is easy and follow up call is a good sign that they care.
Bookmark added for first look in my future buys. "
"I just want to be sure to be very transparent because if you are anything like me the best way to know about a business is hearing from the people that have already done business with them so with that I’m mind I wanted to be 100% transparent because my first review wasn’t the best but it was honest. I would say within no more than like 30mins after I hit send I received a call from a number that I didn’t know and because I was in a meeting I didn’t answer. Come to find out it was Creative Audio calling about my experience and because I didn’t answer I also got and email and immediate resolution to my experience.
I’ve got to tell you that I’m all my life I’ve NEVER experienced this type of service from anyone to date. I want to thank James over at Creative Audio for his diligence and time to ensure that my experience was made right I absolutely appreciate that and I can’t say it enough.
You guys are the true example of what all businesses should be made of because your biggest sales person is your customers and I’ll be sure that whenever any of my biking friends from coast to coast ask about where to go I’ll be sure to mention Creative Audio.
Best Regards,"
"Ordering was very efficient and delivery was fast."
"Place an order nearly two years ago for some marine audio equipment, started having issues with the product. Product was still under warranty (barely) so I reached out to Creative Audio to see how I went about submitting a warranty claim - I was shocked of how quickly the response was, and the company was very eager to help and sent over a return label to ship the item back so they could process for warranty. For being an online retailer, they provided better customer support than many big box retailers! They have my business for life - thank you! (Note: ended up being an issue with some corroded wiring and not the item - but the staff was eager and ready to help regardless!)
Five Stars all day, every day!"
"I'm very happy with my order and the timely shipping. I am so happy I've already placed a new order."
"The Focal center speaker was extremely well packaged and showed up sooner than expected ! There is a return label already in the box if needed which was great. Couldn’t be happier Thank You so much"
"site was useful for me. great job boys! thanks"
"They called to verify my selection of a wireless remote for my JL Audio-- Thanks"
"Bought a Rockford fosgate amplifier creative audio is nice company if u send a message to them they will get back to I also purchased a kenwood stereo both of these when I paid for them I received in 2 days they have fast shipping thank you"