"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"I was shopping around for a specific JBL auto Amplifier. I took a "Chance" with Creative as the open box price I could not pass up, and with their guarantee I figured why not.
I received a phone call shortly after I ordered. It was a friendly phone call advising of my order, if I need any help in future, any issues with product...let us know.
I received the merchandise today and the open box...well I could not tell it was open it was so clean! With my order I was also able to select a $30.00 gift which turned out to be a car air purifier. What a bonus!
I emailed James at Creative thanking him for my order, phone call and to advise their company stands above the rest. "
"5 stars isn't enough!
I can only assume that this team is led by amazing management because they are always on their game! I'm always impressed with the customer service and friendliness I get from the staff here. I wouldn't dream of going anywhere else!"
"My sales person/customer service rep was Jacob and he was a absolute pleasure to work with, he was very helpful in addressing my needs and answering all of my questions.
Creative Audio is the way to go for your audio needs, super fast shipping too!"
"JAMES Taylor Customer Services Manager is an great guy and Creative Audio is lucky to have him there and should give him a big Christmas bonus. THANKS AGAIN"
"It a bad **** amp love it love it"
"Customer relations were above expectations with person to person communication insuring the order was made and shipped. Speedy shipping and great free items accompanied the order. "
"Omg what service fast and on time and the ear buds were great blow away by the packaging thank you "
"Only great things to say about my purchase. 1st. The phone call from the company thanking me for my order and offering help. 2nd. Super fast shipping. 3rd. Product is exactly what I needed and wanted. Awesome quality also. Can’t wait to install this weekend. Definitely recommend this product and company if you are looking for the Harley lid cut outs. Keep up the great job guys and ladies. "
"Very helpful and knowledgeable staff."
"Shipping was quick and product arrived as agreed. Will know on Christmas about the quality as it is a Christmas gift for my daughter "
"Packaging for my order was pristine and arrived a full week ahead of schedule! A BIG thank you to Creative Audio for your outstanding customer service! Not 5 but 10 stars!!!!!!!!!!"
"Excellent Service A Plus Plus"
"I acquired a 6.5 focal but the crossover is damaged, this caused delays in the installations I did and wasted time, but these things happen with audio devices. They sent me an immediate replacement. Thanks to customer service for their prompt response and solution."
"Everyone is always great to work with. Super fast shipping, top notch customer service! I’ll be buying more Amps soon! "
"I was in need of a 12” spl subwoofer so I found creative audio which had the size and the brand of subwoofer I was looking for at a good price. So I purchased from them and I’m glad I did. My package arrived damaged, had nothing to do with creative audio. The package got damaged during transport buy the handler. I notified creative audio via email that the package had been delivered damaged. They made it right by quickly mailing out a replacement with no issues or questions. Their customer rep James Taylor stayed in contact with me throughout the entire process. I couldn’t have dreamed of a better experience than the one I was give. Creative audio is a great company with even better customer service. I recommend 100%."