"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Shipped fast and arrived ahead of schedule. Everything works just like it should and was very impressed "
"I called A lot other people would’ve thought I was a pain in the **** but they were always eager to help no problem recommended by JL audio I’m very happy my system sounds awesome"
"Was a great experience they send a wrong item, I call and they fix it right a way next day shipping and very fast response email and phone Jacob was the man very professional "
"Have made several purchases. Always great prices, fast delivery.
"
"Fast service and shipping "
"I had a great experience making a purchase from this company. Great customer service. "
"Nice product n speedy delivery "
"They have a great selection and they have customer service second to none. "
"These guys get it! Best customer service I have experienced! First order was better than expected with on time shipping. Second order had a mix up, right box, wrong speakers. I called the 800 number and left a message late in the day, not expecting anything until the following day. Literally within minutes James called me back and resolved the issue, two days later the correct speaker were at my door! Best customer service ever! And great products!"
"I had an issue with fed ex and the seller went out of there way to make it right even though it wasn't there fault"
"Can't thanks these guys enough for how awesome their products and customer service are. Absolutely top notch!
Brad"
"I’m not one to leave reviews but felt the time and effort that Jacob at Creative Audio spent with me to build an awesome sound system for my boat was worthy of this review. Finding companies that care about the customer service experience is rare these days and I felt he answered all of my questions and really took into consideration my needs and wants and he helped put together a package that I’m extremely happy with. Thanks Jacob and Creative Audio"
"Shipping was super fast and the items were perfect. I would happily recommend them."
"When I received my speakers they were missing the brand badges. After giving them a call they overnighted them to me even after I told them I wasn't in a hurry. "
"Fast shipping great customer service "