ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.46/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.53/5
Customer service:
4.57/5
Return/Replacement policy:
4.11/5
Featured Review


Verified
5/5

2021-01-08

Awesome service

"I ordered speakers for our boats from Creative Audio. I accidently ordered more speakers than I needed. I called to cancel but it was "after hours" so I left a message. They called me early the next morning and got everything straightened out quickly. Love the sound system! Wish I could add a photo!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-07

Fair prices, excellent service, FAST shipping

"This is my second boat that I have used creative audio for. The selection and service are always amazing. I have a few things to send back that I didn’t use, and I am not even concerned about the process. The send a label and make e-commerce returns REALLY easy. Once JL sends them more subwoofers, I will be ordering that too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-04

Everything perfect, so far?

"I am very impressed this far. All the equipment came fast and looks flawless. Once I get it hooked up this weekend, I will be able to give this company an overall rating, for quality and enjoyability. I have a really good feeling about this company. I am 38 years old and in my teens and 20's, I never went without a thumping system. I have been out the loop for awhile but I will be comparing to my experience with MTX, JBL, Rockford, Jensen, and Pioneer. CAN NOT WAIT! Will update Monday"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-03

Great service and prompt delivery

"Excellent sales support and service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-03

Alpine Bass Tube purchased

"Very happy with the bass tube. It complimented my car stereo system. Now I get mid to deep bass. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-06-02

Excellent customer service.

"I ordered the wrong item and Creative Audio went above and beyond to get me the right item and sent it next day shipping. They even included a return label to ship the wrong item back to them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-06-01

Hands down the best

"I upgraded my boats sound system and bought all wet sounds equipment and I’m 100% satisfied with the product and 100% satisfied customer service, No need to buy anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-29

Awesome.

"Quick shipping, easy to work with site. Purchase process was easy. Would recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-28

Packed well A++

"Speakers arrived fast and are great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-27

Great Customer Service

"Great service, items in stock, reasonable prices. Will be back for more."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services

Verified
5/5

2021-05-27

Fantastic customer service

"Just had a great experience with Creative Audio. Worked with James and Jesse and both were super informative and helpful. Ended up returning some speakers that I thought I would be eating the cost of and couldn't be more pleased with my experience. If you need some professional, informed help with car stereo stuff at very good prices this is the place. Will gladly do business with them again in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-27

I did receive my new radio in a family manner

"Also in the box was a return form and labor. On the form you can fill in a exchange or return. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-25

Will buy again

"Easy to find what I needed, good prices and fast shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-24

Great customer service

"Ordered for first time with creative audio. Great experience, products arrived pronto, knowledgeable, even gave me a deal! . Will order all future audio needs from them!"


Verified
5/5

2021-05-24

perfect service

"i ordered the wrong size product and the service team worked quickly to make my experience a great one"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges