"From the first phone call asking advice on what I need, to the support following the order 2 years later, these guys are unbelievably helpful. No matter what I needed, they have been there willing to offer their knowledge and time to resolve any issue I had. And they did it in an extremely timely fashion, sometimes after hours. I'd definitely recommend them for future purchases. "
"Excellent sales support and service"
"Very happy with the bass tube. It complimented my car stereo system. Now I get mid to deep bass. "
"I ordered the wrong item and Creative Audio went above and beyond to get me the right item and sent it next day shipping. They even included a return label to ship the wrong item back to them. "
"I upgraded my boats sound system and bought all wet sounds equipment and I’m 100% satisfied with the product and 100% satisfied customer service, No need to buy anywhere else."
"Quick shipping, easy to work with site. Purchase process was easy. Would recommend."
"Speakers arrived fast and are great"
"Great service, items in stock, reasonable prices. Will be back for more."
"Just had a great experience with Creative Audio. Worked with James and Jesse and both were super informative and helpful. Ended up returning some speakers that I thought I would be eating the cost of and couldn't be more pleased with my experience. If you need some professional, informed help with car stereo stuff at very good prices this is the place. Will gladly do business with them again in the future. "
"Also in the box was a return form and labor. On the form you can fill in a exchange or return. "
"Easy to find what I needed, good prices and fast shipping."
"Ordered for first time with creative audio. Great experience, products arrived pronto, knowledgeable, even gave me a deal! . Will order all future audio needs from them!"
"i ordered the wrong size product and the service team worked quickly to make my experience a great one"
"So this could have been a great experience but for some reason my amp didn’t get shipped with my sub even though I was told it was. Then when I told them it didn’t come... I got accused of opening the box and taking it out and was told several times the weight went against what I was saying. Can’t lie, I was highly offended and I think that’s rude especially considering the sub was in the factory box so it’s not possible to weigh more(there’s no extra space in the box). Then they made me go take pictures of the box even though the box was at a different location. So I spent several hours driving around trying to get this worked out. Eventually the amp was found and I cancelled the ordered. As much as I like the sub and wish it happened differently... I most likely won’t do business with Creative Audio anymore. Never even got an apology.
2 Stars
1 for the sub and delivery. (I love it, great product JL Audio stealth box for Camaro)
1 for them getting it resolved eventually."
"Great service and technical support! "
"Creative Audio delivers!!! "