"Had purchased a Hooded Sweatshirt for my daughter, i was really amazed with the speedy delivery of the product and customer support is really great.Shipment is fast and accurate.My daughter is now enjoying her sweatshirt and it makes a perfect fit to her.Creative Contrast is highly recommended.I would love to go back and purchase some more items.Thanks!!!"
"Shipment was quick, my Chan Luu scarf was perfect. Very happy with my Creative Contrast purchase."
"This is my 3rd Chan Luu bracelet and I was not disappointed! The charm on it was very small, but not unexpectedly so. I am very pleased with my purchase. CC shipping is wonderful, I love their expansive inventory."
"Terrific site, I love the scarf I got and it came to me fast."
"Bought a pretty Chan Luu wrap bracelet from this new retailer. Took 10 days to receive the package (which was a few days longer than expected) but the packaging was great and the product itself is beautiful!"
"Very pleased to be a customer at creativecontrast.com ! I purchased 2 Chan Luu scarves at their online Christmast Sale. The Chan Luu scarf is gonna be my favourite scarf and is great for any outfit. For International customers, they handle customs perfectly! I received my package within four days of ordering which is just unheard of since the parcel had to travel across the 'border'. This purchase could not have been easier! Oh, forgot to mention, you are not charged for shipping at all which is a super bonus and unbeatable when cross border shopping. Great well thought out selection and what a great purchase!
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"This is my third purchase at creativecontrast and I have overall been a happy customer. I like their assortment of scarves and jewelry and periodically they have pretty good sales. This month I bought a pair of Melinda Maria earrings and they are beautiful. I have been wanting to get a pair for a long time and could not decide on the style I wanted. I decided to go with a pair gold pyramid earrings and these have been perfect to complement my daily outfits at the office. All my orders arrived quickly as well – the longest one took a week but was extremely well packaged."
"Disappointed. I have ordered a scarf about 3 weeks ago, and not received the shipping even shows they have 3 stocks. I emailed and left message several times and never return. Finally, I could have talked with one of customer support and said she was JUST going to call me (yeah, right). She has to back order and it is "coming tomorrow", so send me shipping info soon.
If so, why she didn't email an customer to know the back order? But after few days, I still did NOT received an email, shipping from them. I sent an email to request cancellation, again, no contact form them. Few days later, finally I got a refund. I wish their customer support will improve."
"I am not sure what some of these reviews are talking about these guys are fantastic. Free shipping to New Zealand Wow! My wife was solo impressed with her scarves that really couldn't be found anywhere here or Australia. Received within 10 days of the shipment, which went out THE SAME DAY! fantastic... love love love them!"
"I’m a big fan of earrings, so I’m always willing to buy a new pair. I don’t usually buy online, but a friend of mine recommended me creativecontrasts.com so I decided to take a look through their products. The website is easy to navigate and the jewelery is fantastic! I don’t know what to say about you guys, but my order arrived in time and in perfect condition. Since that first pair of earrings, I constantly go online to see if they updated their website."
"I have always been a big fan of scarves, so when a friend wore one from Chan Luu, it caught my attention. She told me she had bought it from creativecontrasts.com and I decided to go online and check more of their products … noticed that there are a lot of them! They are true professional, from ordering the product to its shipment and arriving timeline!"
"I am disgusted with Creative Contrast. Not only did it take them over a month to send my order (which I had to follow up to see why it hadn't been sent), they got the order wrong and sent me the wrong product. I have returned the order (following their convoluted instructions), asked for a refund (which they said they would give) and three weeks later still NOTHING. I have escalated my dispute to a paypal claim and they are still not cooperating.
Not only was their delivery late, it was incorrect, and not only am I out of pocket for the cost of the return postage, I am out of pocket $200 for the purchase. DISGUSTING. Do not buy from them!
I made the initial order on 2nd of September, it is now the 28th of August and despite their promises of giving me a refund I have nothing to show for it except a hole in my bank account."
"Ordered a bracelet from creativecontrast 2 months ago, and have not received since then. I emailed the company various times without any response, or any sensible reply to my questions pertaining to my order. The online help did not work either. Their customer representative was extremely RUDE and most of the time ignored my questions and kept insisting that they have shipped the parcel.
The truth is, no one will ever answer you. And believe me, I tried. On two or three separate occasions. I have to say this is unprofessional, spiteful and vindictive. Such a DODGY business, terrible customer service! Pass them by for sure, or you'll regret it. SKIP it, many other credible sites online.
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PS. Customer Rep is Kelly. And seems like she wrote a good remark/review of her atrocious site here! Ridiculous!
BTW they should have a 0 star rating."
"fantastic site lovely service a must for jewelry"
"I have loved what these guys carry for a long time and finally took the leap to purchase with them last month. ... I am so thankful I did, what a splendid transaction. Shipping was quick, and they were extremely accommodating to help me pick out the right color combination. Calling me back directly to make recommendations and then shipping to me in London ... FREE! How fantastic. I will definitely be shopping with them again and again."