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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2024-01-19

GREAT

"I did my order pretty much through chat. Red was exceptionally great in helping pick out what I wanted for my Tundra and the price was very reasonable! "

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4/5

2023-12-19

Very high car audio quality (if willing to wait)

"The customer service was excellent during my visit to this store. The car audio products are all top notch (as they should be in this higher-end store) and Andrea did a really great job at showcasing their inventory in their show rooms.

My only issue was the WAIT! My purchase date was early December but I had to wait until mid-January (over a month) to get my new subwoofers installed. The subwoofers are incredible and the installation job appears to be very high quality.

I hope to continue being a Crutchfield customer but I will have to weigh the wait time with any potential future purchases.
"

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5/5

2024-01-16

Always The Best

"Crutchfield is and always has been the best. Whether you have a question about pricing, compatibility, or with newer Smart TV’s all the in’s & out’s that can be a bit overwhelming, they do a great job of explaining what you need and what you don’t. They are friendly, knowledgeable, but never pushy on the sales end. I love shopping at Crutchfield and will continue to do so! "

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5/5

2024-01-16

As advertised. Works as expected.

"Contents came neat and organized accordingly. Added the ReadyHarness service and everything was labeled and tied off in a quality manner. Entire process was completed within two or so hours. Works as I expected it to."

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5/5

2024-01-10

Outstanding service and quick shipping

"Crutchfield delivers a complete shopping experience. Will definitely recommend them and will shop again. Keep up the great work!"

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5/5

2024-01-10

Did the homework

"I had a few questions, so I called. Talked to Dania and she answered them with confidence and insight. I’ve never had a bad experience any product…"

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5/5

2024-01-10

All they say

"Shipped on time, arrived on time. Great service! Notified every step of the way as promised. Prices great, high quality goods offered. Great instructions for the DIY installation. Highly recommend."

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5/5

2024-01-09

Great radio good price

"Ordered a Kenwood radio for my motorhome, shipped quick, gave me everything I needed to install, along with instructions. Installed easily and sounds great."

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5/5

2024-01-07

GRADO Headphones

"The transaction went smoothly and the product performs very well!"


5/5

2024-01-05

Glad for the legendary quality

"I expected to get good pricing, useful site information and easy convenient service from this legendary company and I was not disappointed!!"


5/5

2023-12-31

Just what I needed

"Excellent site, easy to use and find what you need. Good pricing and very fast shipping and delivery. Everything I needed included right down to the adapters and bracket for my vehicle fit. 10/10 would and have recommended "

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5/5

2023-12-29

Excellence Customer Service

"Had purchased my first set of Clear Ear Buds last month and appreciated the ample period to try them out. Ultimately the fit was not right and Randy gave me good advice on returning them. In A follow up call Randy advised me on other options. I finely settled in the JBL TWSand am quite satisfied with them so far. The rerun on the previous purchase was quick and painless and current purchase was the same. Product shipped and arrived quickly and in an environmentally friendly way. I highly recommend Crutchfield to anyone looking for quality audio with great service. "

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5/5

2023-12-25

BOSS Audio BE8ACP-C

"I bought my daughter a BOSS Audio BE8ACP-C for Christmas. Between the free installation kit, custom wiring harness and Crutchfield detailed instructions, I was able to install on Christmas morning in less than an hour after she opened the stereo for Christmas!!

Thank you Crutchfield!!
"

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5/5

2023-12-19

Good selection

"Good selection of aftermarket products for my 2024 Camry, free installation accessories and instruction sheets. "

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5/5

2023-12-19

Thorough and accurate

"Got everything for the install, fast shipping and the install was a breeze with the pre wired harness. Plug and play as it gets"

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