"I was able to find all the equipment for my Mercedes upgrade stereo in one place. My equipment arrived in a few days and customer service was OUTSTANDING. Great company!!"
"Things I liked: I was given a shipping time and it arrived 2 days early! The step by step guides are super helpful, including pictures for a dumb-dumb like me so I knew I wasn't getting 'off-track'. The product quality feels (and sounds!) really good, I felt a lot better making a purchase here than other large internet retailers, for example. "
"Very helpful advice in online chat led to fast, simple in store purchase. "
"Called Crutchfield which is always my first stereo call , spoke with adviser Sage who solved my problem and made the process so easy and smooth ! thanks Crutchfield !!!!!!"
"Always incredibly helpful expert advice from Crutchfield. They simply do not sell poor quality products. And their personal touch makes ordering from them a superior choice over ordering from Amazon."
"Bought a pair of Klipsch speakers (RP800F). I was concerned about damage during the shipping process. Between Klipsch and the extra outer box, Crutchfield added the speakers arrived undamaged. There were multiple holes in the outer boxes but only one penetrating hole into the Klipsch box on one speaker. The speakers were in perfect shape."
"You absolutely cannot go wrong with ordering anything from Crutcfield!! They are a premier company to purchase from and I will always promote them!!! "
"needed a stereo reciever system that could handle my old components and new wifi and bluetooth devices. their presales guy knew exactly what i was looking for and gave me nice recommendations. once recieved i was having problems connected but was walked through the easy corrections! now i'm living the music listening dream."
"Was able to text with my pre-sales support, Violet, quickly and efficiently. She understood my needs and wants and made a spot-on suggestion right away. Sent me a link to my cart with everything I needed in it. Good job, V."
"very easy to install, popped old ones out new ones fit perfect didn't need the extra hardware but glad it came.."
"My car stereo suddenly quit working for no apparent reason. I called tech support and they were very helpful, but could not fix it. After trying several different tech support entities with no results, I had to bite the bullet and get a new one. Since Crutchfield has always done a great job for me, and has an awesome selection, I ordered a new unit to suit my needs. It arrived very fast and had all the right stuff to quickly swap out the new unit and…back on the road again "
"Will not shop elsewhere. Have ALWAYS found Crutchfield to be fair with pricing and their customer support and tech assistance cannot be compared. Shipping is always prompt and materials are well packaged. "
"Very nice replacement head unit for my factory stereo in my 2017 Tacoma. The new head unit fits perfectly and looks like a stock installation. The wireless Apple Car Play feature is an excellent feature with this unit. Crutchfield provides you with all of the equipment and detailed instructions needed for a seamless installation including the gear needed to retain the steering wheel control functions. I was able to install the supplied microphone in the factory location too. At first, the overall installation looked daunting. As long as you take the time to read the instructions it's pretty much "plug and play". And, if you get into a bind during installation Crutchfield provides Tech Support. "
"From ordering to setting up my speakers people here are great and easy to work with. You do not get this service with others."
"I think Crutchfield is a good company in many ways, but in my case, I feel let down. Luckily, I was getting an alarm put in by a pro stereo installer while on the phone with Crutcthfield. He saw my issue while I was trying to figure things out and knew what to do.
The Boss stereo recommended by your associate, and recommendation engines, came with with the the ready harness I ordered wired incorrectly. It was a slight issue, and tech support guided to a proper splice and reattachment.
Once hooked up properly though, it was obvious the head unit's sound was WAY too low: barely audible at highway speeds. It's the recommended stereo that's at issue. It has low voltage, and is way under powered to produce sound needed through the RCAs provided. I couldn't believe the power drop was so great! The stereo guy knew to cut the connectors you provided and wire it directly, producing sound with about 70% more volume. Now, Crutchfield wasn't going to tell me to do this. Too messy, too complicated. Maybe I need to buy more stuff?
You all should have recommended a stereo with greater power, even if more expensive. It could overcome the impedance of those connectors, and saved us all time and money. I almost had an expensive brick thanks to you..."