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Product & services pricing
4.48/5
Chance of future purchase:
4.51/5
Shipping & packaging:
4.58/5
Customer service:
4.17/5
Return/Replacement policy:
4.66/5

5/5

2019-01-11

best place to buy any electronics!!

"I always try to buy my electronics from Crutchfield. They have the best customer service I have ever experience anywhere and the salespeople are usually very knowledgeable. Also tech support is good and I can find most of the biggest brands of products with huge discounts at times when there are sales."

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5/5

2019-01-11

Apparently, my car has some bass!

"My 95 Accord needed to have the old factory tape deck replaced, so I bought a new stereo and installed it myself. Only took me 3 hours, but should be quicker for those more knowledgeable about car stereo systems than I.
Never knew the stupid car could emit such bass until I hooked up my iPod. Saved me at least $100 to not have someone else do it, or buy it at a store. I even spliced the harness myself; loads of fun! Highly recommend!
"

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5/5

2019-01-11

Never disappointed

"I've been a Crutchfield customer for years and I've never been disappointed. Their site is easy to navigate and the customer service is second to none. I received my order in two days. I purchased a set of Shure 425 bluetooth headphones that were open box. Nothing missing and they perform great. "


5/5

2019-01-10

Pioneer Head unit

"Overall, I was pleased with the service because I was able to find what fits my car, and look for all of the things that I wanted to have in a radio. I was also able to find exactly what I wanted without having to spend an arm and a leg, which is always a plus!"


1/5

2019-01-09

Scam

"I just received it 2 days ago. I thought all wires r going to be hocked but no and the second thing you can not use them unless u buy an other Maestro RR for 150$ otherwise u have to do all wires by urself and the 3rd funny thing I tried yesterday to return it and I wasn’t able to do it coz they said we don’t have this order number. What a scam "


5/5

2019-01-09

Oliver did a great job!

"Oliver asked me what I needed and then made sure that I had everything I needed to complete the job, and made sure that I was happy with the price and the product. Great job!"


5/5

2019-01-09

Terrific after care

"Call support and they walked me through set up slowly and patiently. A joy to have true customer care. "


5/5

2019-01-08

Sony TV

"Crutchfield was great taking my order and filling it! "


5/5

2019-01-05

You can be sure when it's Crutchfield

"I first ordered from Crutchfield in 1978 because I couldn't find what I wanted anywhere else. Their selection is still outstanding. Better yet, you can be confident that what you get will fit. Overall, the experience has improved further. I am pleased to find that Cruchfield offers free shipping. And the wiring adapters and instructions made this job much easier than earlier ones. I have not had reason to use customer support or to return an item but those are great to have if you need them.
Good work Crutchfield!
"


5/5

2019-01-04

Great Selection, First-Rate Support and Competitive Pricing

"Great product selection with competitive pricing and first-rate support. I had a problem with my initial Heos Link and they replaced it immediately. Now it's working like a dream. You can't ask more from an online merchant! "


5/5

2019-01-01

Awesome place

"I love shopping here, they always have what I’m looking for, the best prices, and great coustomer service, and the free stuff they throw in is even a bigger plus! I tell my friends to shop here and would highly recommend them to anyone!"

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5/5

2019-01-01

Easy order and quck shipping

"Crutchfield was easy to order from an the price was competitive. My order had free shipping and was on my doorstep 3 days later."

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4/5

2019-01-01

Great buy, but shipping ....

"The ordering process went smoothly and quickly, as I was using a gift card and the balance on another card. Kudo's for making this process go so well. However, UPS 2nd Day air shipping was not to be. The package arrived in OKC on Sunday, 30 Dec, but was not delivered on Monday, 31 Dec. It won't be delivered till 2 Jan!! Can't completely blame Crutchfield for this snafu, but they need to be aware! Otherwise, I hope I am happy with the product when it gets here!! Happy New Year! #2019"

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1/5

2018-12-31

Radio and support horrible

"Ordered a radio and after install and troubleshooting determined it was bad, I’ll never shop here again."


5/5

2018-12-29

The most helpful employees who make purchases and setup easy.

"I actually have used Crutchfield for a many years and always felt happy and confident with service. I actually did have an issue with my most recent purchase and they did everything to correct it. All good within 2 days. Excellent service "

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