"I bought a double din JVC radio on scratch and dent. Maybe $20-$30 off, it came in 2 days after the Labor Day weekend was over and I couldn’t have been more happy. Radio looked great and works better installation was super easy as well. Thanks guys at Crutchfield! - Jack"
"No part of the process was as expected.
When installing the door speakers I had to make modifications to my car, cutting out a substantial amount of the door speaker flange to make the speaker fit my door on both sides, even though I was let to believe the speaker would fit without modifications.
Then when I was installing the dash speakers one of the mounts was broken on the speaker. I made it work because I was already so far along I didn't want to reinstall the old ones...
Then I ran into another issue with the rear deck speakers. The wiring harness sent to me was the wrong one, and I had to search local audio shops to find the right one.
In all, I was promised a low pain experience, but Crutchfield failed to deliver. They only get 3 stars because the speakers still sounded great and delivery and packaging was good. experience was Meh at best."
"Easy to access website and fast shipping."
"Fast delivery and just as if it were brand new. Couldn't tell it was anything else but new."
"They delivered my order 15 days late, and when I returned the complete order without even opening it, they just refuse to issue a refund."
"Crucified has been great to deal with. Their staff is always very kind, considerate, and helpful in any way they can. I have bought several things from them and every time they have been consistent in how they conduct their business, very professional. They ship your order right away and you receive it very fast. My experience with Crucified has been very good and I highly recommend them ! "
"Shipped out the order then requested the shipper return the item. No emails and no refund. My experience is always some issue with Crutchfield. "
"I saw an email notice about products from Crutchfield and l looked through them as I always do. This time I saw something out of the ordinary for Crutchfield. Weather Tech fatigue mats. Maybe their idea was this is something a DJ could use. Anyway, it was the first time I saw this product and wanted it for my kitchen. I figured I might as well purchase it from Crutchfield because after purchasing many items from Crutchfield, I knew I would get it quickly so I bought it. I realized that the same product was available from the manufacturer for a slightly less price and informed Crutchfield. They gave me the price match without hesitation. I have received the mat and I must say this is top quality and the size if perfect. It's a bit larger than the usual similar mat that you could buy at a big box store. It cost a bit more than the big box store version but it is worth it. Thank you Crutchfield for the great service and quick delivery."
"Great service! Easy to order! They shipped it fast and sent instructions without me having to search for them!"
"Totally satisfied with both the product and the overall service. The shipment was delivered in the promised time."
"I have shopped with Crutchfield for many years. Their website is easy to navigate and full of useful information. Shipping is fast and reliable. They have a great selection of products and are competitively priced, but the #1 reason I continue to shop with them is their support. The customer service is always excellent if there is a problem (which doesn't happen often) and their tech support is top notch. Everyone is knowledgeable about the products and they have great installation help. Crutchfield has a lifelong customer here! "
"Fast shipping and perfect fitment ! Clear sound ! Exactly what i needed with no modification needed . Plug and play, 10 min install"
"Shipping was fast prices were great. It’s awesome they provide the extras needed for the project for free. Unfortunately the speakers didn’t fit perfectly to the kits they sent. The kits fit perfectly for the vehicle. I got it to work well enough. The speakers I got were great and a huge improvement over factory. Nice heavy magnets and nicely constructed cones. What I pulled out from the factory was cheap tiny magnets with paper cones. Thanks for the great experience"
"I had to replace the 2011 F150 stock radio that stopped working (Ford/Microsoft marriage made in hell). Crutchfield's dash kit, wiring harness, antenna adapter, radio and instructions worked great. The ready harness service was worth every penny! I installed the Kenwood DPX505BT and it sounds better than the stock radio when it worked. Ford Sync (never worked since day one) has to be disconnected for truck's microphone to work, I didn't bother and used the provided microphone from Kenwood. SiriusXM radio antenna in truck needs an adapter to work with new radio, I didn't bother because I don't use it. Radio with dash kit and face plate provides a natural fit in the dash and all relocated truck controls work. I am very satisfied with the delivery time, installation and finished product."
"Crutchfield staff (Melissa) was fantastic at assisting me with selecting the right radio based on my vehicle and needs. She also was extremely helpful with the ordering of the proper wiring and modules to retain all of the factory features. I selected the Ready Harness service and that was money well spent! I would definitely use it again as it was a great time saver!"