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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

5/5

2022-04-11

Amazing sound!

"Nothing but a positive with Crutchfield. The sound bar sounds amazing and service was outstanding!"

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5/5

2022-04-10

One stop shop

"First time shopping @ Crutchfield and was amazed on how they include everything in terms of parts to make everything easy on your installation. Website is very user friendly and just by inputting your car make and model they show everything that’s compatible with your vehicle. You even get an additional discount if you do the 3-5 day shipping instead of 2 day shipping "

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5/5

2022-04-08

Marine Radio Purchase

"Crutchfield had a great price on the Clarion unit that I needed, and they had the radio in stock. Diane did an excellent job of checking stock, and following up with me via email and phone after I verified that I did need the radio, and it wasn't a speaker problem. All was great, and I will certainly use Crutchfield again!

Chuck
"

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5/5

2022-04-08

Great product and service

"It's always easy. Fast shipping for high quality items. Couldn't be happier with my Tivoli Radio (especially paired with my dragonfly cobalt and Xperia 1iii streaming qobuz and tidal hifi tracks. Super impressed and will be buying another in the future."

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5/5

2022-04-03

First Class service

"I ordered my TV, received a follow-up call next day and received my order the following day.
"


5/5

2022-03-31

Excellent as usual

"I've had a great experience with Crutchfield over the last seven years and the latest purchase was no different. I also had a great experience talking to one of the tech support people. A real person, not a virtual assistant. Wonderful. He was very knowledgeable and was able to answer my question and offer good advice.

Crutchfield is the first place I go for audio equipment.
"

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5/5

2022-03-30

Excellent product that exceeds expectations!

"Bought some replacement speakers for my Subaru Forester. The speakers came with the mounting bracket kit, the speaker wiring harness, and very thorough installation instructions. Installation was super simple because the instructions were very accurate and detailed and the kit had everything that I needed! I enjoyed the whole experience that I'm considering upgrading other speakers as well!"

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5/5

2022-03-29

Tina Rocks!

"Did A LOT of research on 8K HDMI cables. Tina helped me get across the finish line and purchased them while on the phone with her. The cables arrived as promised within 2 days. The cables I ordered were (2) 6.6 ft. and (2) 19" ones (I would advise you to measure the length to 18" with some "droop" in it.) they work GREAT with my YAMAHA receiver w/ARC 4K pass through and my SONY 4K 55" Bravida 850D both w/120Hz out put. First thing I noticed was colors looked "deeper" and sound seems a little "crisper" as well. At this point I should disclose I'm on high Fiber Optic. So these cables have increased the performance to the point they were designed to operate at. Previous cables were at 60 Hz running at different speeds through the "pipe" if you will. Remember the catalogs from the mid 70's in N.Y. while in High School everyone talked about the car stereo systems, we couldn't afford them then. Good to see you're still around!!

Post as you wish to Product or Customer Service.

THANKS TINA!!!!!

Pat C. USN/SS Ret.
"

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5/5

2022-03-24

excellent service

"Fast and friendly service"

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5/5

2022-03-24

Service

"Very quick delivery, Crutchfield you got my business "

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5/5

2022-03-24

Great service and parts

"I needed to replace the speakers in my wife’s car. Crutchfield came through with great prices, and the extra parts needed to make the installation painless. "

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5/5

2022-03-23

Excellent service

"My advisor JP was extremely helpful. I wanted to setup an audio system for our boat and needed help. He helped me with my equipment selection and provided stellar advice on how to install everything. The system looks and sounds great!"

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3/5

2022-03-23

Wish They Vetted Their Products Better

"I selected a television antenna from Crutchfield (403A717421 One For All Outdoor Rural Ultimate Antenna). Considering the small number of choices they offer, I figured Crutchfield must only offer the best products. My order was packed well and arrived quickly. It did not live up to the advertised ability, so I'm disappointed in the product and the seller. Their policy allows me to return the item and only pay for return shipping. I got the antenna over 35' in the air and aiming it directly at the towers, but even though it's advertised as pulling signals from 85 miles away and the towers I aimed at were 58 miles, it came up empty. I consulted the FCC website as well as antennaweb.org and tvfool.com to find out where the towers were and how strong their signal should be. I used a compass to aim accurately, even though this is a multi-directional antenna. I tried the cable that came with the antenna and I also substituted a better cable. The terrain here is flat, and there are no tall buildings. I called customer service and they were unable to help. My takeaway is that this antenna is not as advertised, and Crutchfield should be offering a better product. My opinion of Crutchfield has been lowered."

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2/5

2022-03-21

Sonos Port Advice Wrong

"I chatted with a tech on Crutchfield regarding the best option for adding a streaming source to my existing Russound MCA-66 controller. I was looking at the Sonos Port and the Russound MBX-PRE. The tech said I would be able to connect either device no problem. I chose the Sonos Port because I like what Sonos is doing in this space and wanted the option to add wireless speakers eventually. I received the Port and connected it to the MCA-66. I worked for hours to figure out how to configure the input source in the Russound MCA-66. I found a lot of other manufacturers but Sonos was not listed.

Returning the product and not buying from Crutchfield.

"

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5/5

2022-03-20

Quick, Easy Service and Quality Product

"I ordered an Audiotechnica AT-LP3 turntable online and was impressed by the ease of purchase, quick delivery, and quality of the product. Everything was as advertised, and the overall process was very user friendly. Would come back to purchase other items from Crutchfield again."

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