"Exceptional customer service! With lightning fast shipping. The Klipsch rp-450c sound quality is nothing short of outstanding. Glad I was able to save some coin by not purchasing the rp-504."
"Everything was wonderful except for the stupid packing peanuts that are now all over my house and yard, because there so light they started blowing away. These darn things also turn into glue when there squished so now there being tracked all over everywhere. Please get with the 20th century and use some kraft paper or the air bag cushioning everyone else uses!"
"I loved the fact that I talked to a real person and that he knew everything that I would need to go with my new stereo. Definitely buy from here again. Mite cost a little more than other places but well worth it."
"I have purchased several upscale items from Crutchfield and my experience in every case has been exemplary. Even their customer support was superb showing knowledge and patience. For someone such as myself, looking at fairly high end audiophile type equipment, the service/purchasing model they provide is extraordinarily valuable for me for several reasons. 1. I can test equipment that I have researched and return it if it does not work out for a full refund. 2. Their support means, in combination with research I have done in advance, I can have an experience as close as one can get to going to a store without actually going. This is critical as I do not want to just return items repeatedly. 3. I know I have support after the purchase which is accessible in a reasonable timeframe. No annoying tickets or long waits on a phone.
I truly enjoy Critchfield's business model. Thank you very much for supporting my purchases. Listening to my Meze Empyreans from Crutchfield as I type. Awesome headphones. Thanks Tina for your help in choosing this item."
"Needed some new components and got great advice (thank you Jorge) with doing so."
"Love shopping at Crutchfield. Great selection, good prices, quick shipping and great service after the sale. Buying speakers on line is not easy and they make it simple with their 60 return policy. I am sorry the speaker that I ordered didn't work out and they were out of stock on the next model up but the return was easy and painless. "
"Bought a nice pair of small, wall mountable Yamaha speakers for our enclosed porch. Delivered as advertised at a o price than Amazon."
"After a couple of days tuning the W-12 (APC, crossover, EQ and tower bass port plugs) I've got a seamless match to my Silver 500 towers. The sub is unnoticed until it becomes crucial!
I cannot get auto-standby to work, with or without the 12volt trigger. The sub will not standby nor wake. (Searching the web shows that I am not the only one.) But there is a convenient button on top to enter and wake from standby.
So one more button press: DAC, CD transport, Integrated Amp, Subwoofer then Play and Enjoy!
"
"Crutchfield goes above and beyond... Seamless transaction start to finish. Unmatched customer service and product knowledge. Ultra fast shipping and handling. Unique product line-up. Amazing knowledge base. Crutchfield for life!!!"
"I live in Hawaii and any order online is usually slower than a snail with a hangover. But not with crutchfield! I ordered it on Friday and got it by the next Tuesday! That’s faster than anything you buy online here! Keep up the great work and whatever you guys do to keep the postal service running faster than usain bolt on grease!
Mahalo and aloha guys!"
"Associate was very helpful "
"My television was scheduled to arrive on 11/23/21. It has not been delivered and I can't find out when the delivery will be made. So much for entertaining the family this holiday."
"Crutchfield simply does an excellent job all around. From the agent's phone call verifying our purchase to thwart any fraud to the satisfaction we have with our purchase. Very professional and we will be shopping with Crutchfield again for sure!"
"Fast shipping. Reasonable pricing. Package very will packed and contained safely. Product was as described on their website. Mostly important shipping updates were very accurate. "
"Very good selection of products, pricing, the great customer service, fast shipping & excellent return policies."