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Product & services pricing
4.50/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.61/5
Customer service:
4.22/5
Return/Replacement policy:
4.63/5

3/5

2022-01-05

Why hasnt it shipped

"Had what i needed ordered a week ago and never got a email that its shipped yet"

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5/5

2022-01-05

Another excellentexperience with Crutchfield

"My latest order with Crutchfield included some home speakers for my AV system. Crutchfield kept me informed every step of the way, the free shipping and deal on my selection was frosting on the cake. I've always had excellent experiences ordering from Crutchfield, and hope to have many more. "

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5/5

2022-01-03

Great Speakers

"When I got the speakers, it came with lots of information on the installation. Was able to install the speakers without any issues. Crutchfield is the best."

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5/5

2022-01-02

Awesome team

"I have always done all my installs but my newer truck has steering controls ect. Jenny absolutely nailed everything I needed to make my Alpine 970hd work with all the steering controls . She talked me through everything and it all came on time . It was one of the most straight forward installs I have done thank to Jenny and the Crutchfield team"

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5/5

2022-01-01

Real service is not dead.

"I notice quickly that real service is not dead it resides at Crutchfield!! Order and delivery exactly what they commit to. Product support top notch. My people!"

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5/5

2021-12-31

Great Product

"Best speakers I have purchased in many years. Money well spent."

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5/5

2021-12-29

Great service

"I recently ordered an item from outlet. The item arrived on time. And it is in wonderful shape. The product performance was great. Crutchfield definitely will be on the top of my list for any entertainment products"

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5/5

2021-12-27

Most excellent service and a Christmas saver!

"I had given up being able to find "the" gift for which I had been searching for weeks. Product apparently was unavailable anywhere in the world, including your shop. Several days before Xmas, noted on your website that you had secured the component cd player for which I had been searching. I had immediately ordered the player and was informed it would be shipped and delivered within several days and the day before Xmas. Imagine my surprise when it arrived only three days from the order time. Thank you!!"

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5/5

2021-12-27

All around great

"All around great experience. Ready harness made it super easy"

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5/5

2021-12-27

Great Service

"Ordered a last minute gift for Christmas. Delivered on time and kept up to date on shipping status."

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3/5

2021-12-26

Instructions were very limited

"
I received the Boss BN965BLC Elite Audio system with backup camera, the Mantra dash kit and Receiver wiring harness for a 1999 Jeep Cherokee Sport a day early. The instructions were very limited and I had to watch several YouTube videos to do the installation properly. I had to cut an inch off one end of the backup camera so that it didn’t cover the expiration decals on the tag. After mounting the camera and running the wiring to the console and back of the audio unit. The video wire was 4’ too short and the camera didn’t function under any conditions so I bought another tag mount camera from eBay. The video cable for this camera was plenty long enough and this camera works perfectly. After troubleshooting the camera/camera wiring provided and installing a camera twice with considerable difficulty running the wires through the interior trim and making the necessary cutting into the vehicle console ductwork, It took me two days to complete the installation. The audio unit with the Dash kit looks very nice. The navigation system is missing a lot of local street data in Panama City, Florida. None of my family’s addresses can be found on the maps. I was able to save their locations by coordinates. The maximum navigation voice volume is very low. All other audio functions work well.
"

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5/5

2021-12-25

5 star experience

"I spoke with Alonzo because I had a question about a Sony TV I wanted to purchase. He was so pleasant and helpful and is a huge asset to your company. As promised, the TV arrived in two days and the picture quality is beautiful. Highly recommend. "

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5/5

2021-12-25

Totally satisfied...

"Everything went as it should...got a nice product at a good price with very timely shipping and detailed instructions. Thank you..."

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5/5

2021-12-24

JP was fantastic

"jp should be given a raise for his wonderful job he did explaining the nuances of our new tv!!"

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5/5

2021-12-23

Got what a paid for everything was nice an package well

"Fast online service and free delivery well packaged "

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