"I made my order on Aug 9 and still do not have my order. No emails were sent to me saying parts were on hold or anything. Still do not have my parts with $620. "

"poor response time with answering email and shipping orders"

"Very good muy servicio 100"

"Picked my order within 3 days without waiting and out from the parts department in 5 minutes. "

"You wasted my time notifying me via email that the parts I ordered online were available for pick up at the dealership. When I arrived at the dealership they told me the parts were actually not available. Driving through Los Angeles traffic for a wasted trip is not what I need! "

"To be honest my experience on ordering parts online was great. My order was ready in a couple of days I received an email when it was ready for pick up. "

"I placed my order more than a week ago and I still haven't received my items. To be quite honest, I haven't even received any form of communication from them whatsoever -- I wonder why? I'm going to try to reach out to them tomorrow, but it's not, necessarily, the best dealership to do business with in terms of online sales. "

"Excelen experienced happy with your service "

"Ordered my part online, showed up after I received the email notification that it was ready. It was that easy, thank you."

"Ordered and called to let them know of online order. Was told they would looked out and get it done. Had originally ordered the same part from downtown Toyota. When calling was told order be ready in 2 3 days and instead of looking for order the clowns support cancelled the order. Cocky supposed don't need more customers.
Culver City parts dept. has people skills and eagerness to assist customers.
Thank you!
For your kind support "

"Good only have problem how to get part numbers fast?"

"Service was great! Thank you!"

"Whenever I order parts online it’s reasonable Price comparing to others, and a good service too. "

"Great service,very satisfied customer "

"Fast delivery and accurate. "