"To be honest my experience on ordering parts online was great. My order was ready in a couple of days I received an email when it was ready for pick up. "
"I placed my order more than a week ago and I still haven't received my items. To be quite honest, I haven't even received any form of communication from them whatsoever -- I wonder why? I'm going to try to reach out to them tomorrow, but it's not, necessarily, the best dealership to do business with in terms of online sales. "
"Excelen experienced happy with your service "
"Ordered my part online, showed up after I received the email notification that it was ready. It was that easy, thank you."
"Ordered and called to let them know of online order. Was told they would looked out and get it done. Had originally ordered the same part from downtown Toyota. When calling was told order be ready in 2 3 days and instead of looking for order the clowns support cancelled the order. Cocky supposed don't need more customers.
Culver City parts dept. has people skills and eagerness to assist customers.
Thank you!
For your kind support "
"Good only have problem how to get part numbers fast?"
"Service was great! Thank you!"
"Whenever I order parts online it’s reasonable Price comparing to others, and a good service too. "
"Great service,very satisfied customer "
"Fast delivery and accurate. "
"On May 10th, I ordered a set of Black Emblem overlay parts. I heard nothing back from Toyota for weeks. I had to follow up with an email on 5/29. The email response that I received stated that something has went wrong with the order but the person who was responsible for orders would contact me. I just received a call and the person took zero accountability for their mistakes, exhibited poor customer service, and still tried to upsell me. It was incredibly disappointing and I will not be recommending this place or utilizing their services again."
"Simple, quick interactions that were extremely helpful. Direction/ reviving product "
"They advertised a part and at the end did not have it!"
"Pleasant experience being assisted by Daniel in Culver City Toyota Parts Department. Always ask for Daniel. Thank you Daniel!"
"Online purchase and pickup next day, smooth as silk"