"Online order was rejected following day for out of stock oil filter on 2012 Tundra
No attempt to offer in stock alternate filter from parts dept.
"
"Ordered my item and get it on time. "
"Nice in person, attitude on the phone."
"Quick and easy ordering and pickup "
"I ordered a part for my car, immediately Mr. Martinez contacted me through email telling me that the part could not fit for my car and I should cancel it. He safe my time and my money.
Thank you Mr. Martinez!"
"Parts Dept. has always come through for me, staff is knowledgeable and always polite to its customers. Even helping customers placing their"
"The staff were friendly and helpful but the signage could be better, I didn’t know where to park when I just needed to pick up a part. "
"- It's easy to place an online order.
- Online prices are lower than other dealers.
"
"Though the catalog could be more clear, I had an easy checkout process and future email updates."
"they need a raise pronto! service was quick, easy, and they had part in stock"
"Ordered online and picked up in person is the easiest way to buy original parts for my Toyota."
"Culver City Toyota is one of the best places for parts in the country. Great prices with professional service. "
"Yes I had to wait a bit, but giving the fact that it was right after Thanks Giving day. He was the only one behind the retail parts counter. He was calm and took on his task without any issues. I went there to pick up my on line order. Two batteries for my Prius and Camry Hybrid and one lower ball joint. I ended up not taking the Prius AUX Battery and just wanted to make sure I will get my credit for it. He took his time to make sure, that I won't get charged. I should have asked for his name, but forgot to ask. Thank you. "
"I also want to point out that the sales support team reached out and made sure I am getting the correct part for my vehicle which I really appreciate. "
"We have been looking for a Rav 4 Hybrid for quite some time, though the price gouging that has gone on for the last couple years kept us from making a purchase. We went to Culver City Toyota and were warmly greeted by Anthony P. There was no hard sell, but rather a relaxed and informative presentation of what was available and the differences between the various models. We let him know of our limitations and interests and he directed us to what he thought would be a good fit, took a test drive and sat down to finalize the deal. Anthony let us know he thought the price we were asking might not fly though he would present it to his supervisor, the typical routine you face when purchasing a new car. The supervisor came out, sat with us and presented a weak case for a higher price, to no avail. We got an ok deal at MSRP, though would never had progressed that far had Anthony P. not been so efficient, and genuine."