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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2018-02-22

Disappointed

"I order a swimsuit on February 14th, received shipping confirmation the following day. However, the tracking number I was given is defective and Cupshe's website says that they are waiting for the carrier to provide shipping information. I'm disappointed that I'm not even able to track my order at this point and wonder if I will ever get it. Plus I paid $7 for faster shipping! My order number is 1878111."

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Rep reply posted 2018-02-23
A rep from Cupshe.com, cupsheteam, has responded:

“The tracking number of this order is 080023481550, carried by SF Express.
It arrived at New York on Feb 20.
Please wait in patience.”


Verified
1/5

2018-02-22

Worst company I’ve ever (not actually) dealt with

"Horrible!! Don’t order from this company!!!! I placed an order and paid extra for 3 day shipping to have my bikinis before a trip I’m taking. It has been 7 days since my order shipped and I still don’t have it. My tracking number also “doesn’t exist”. I have sent tons of emails and tried to live chat multiple times with never any response. Such a waste of money!!! "

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Rep reply posted 2018-02-23
A rep from Cupshe.com, cupsheteam, has responded:

“The tracking number of this order is 080023425351, carried by SF Express.
Our agent sent you an email on the shipment. Please carefully check it.
Sincerely sorry for that.”


Verified
5/5

2018-02-21

Great fit and great quality

"I really like how the product fit and the quality of the material is great!"


Rep reply posted 2018-02-22
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Thanks so much for your love and support for Cupshe!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks so much!

Cupshe”


Verified
1/5

2018-02-21

No returns!

"I bought several swimsuits each in 2 sizes to try planning to return whatever didn’t work. After several emails back and forth when they would not give me a return address to mail the suits back, I finally agreed to a partial refund. I will never buy from them again!"


Verified
5/5

2018-02-21

Always a pleasure

"Cupshe offers quality swimsuits at low prices - what more can you ask for? Seriously, it's legit. Shipping is quick too."

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Rep reply posted 2018-02-22
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Thanks so much for your love for Cupshe products!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe”


Verified
5/5

2018-02-21

Love my suits!

"Great quality fast shipping!"


Rep reply posted 2018-02-21
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Thanks so much for your love and support for Cupshe!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
Thanks so much!

Cupshe”


Verified
1/5

2018-02-20

response

"This website has yet to email me back after several attempts of getting in touch with them. I'm HIGHLY unsatisfied. I ordered the swimsuits over 12 days ago and have yet received a email saying theyre being shipped but the money has been taken out of my account. "

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Rep reply posted 2018-02-23
A rep from Cupshe.com, cupsheteam, has responded:

“The tracking number of this order is LS657463775CN, carried by EMS.
The parcel is still on the way. Please wait in patience.”


Verified
5/5

2018-02-20

Awesome!!

"Waited a bit long but the delivery and payment was absolutely perfect and super easy. I really really love my new two bikinis and recommended Cupshe to friends on the same day. The fit and style is truely amazing!! Thanks!! :-)"

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Rep reply posted 2018-02-21
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe”


Verified
5/5

2018-02-20

Great company!

"I have ordered from CUPSHE on 3 or 4 different occasions now and ABSOLUTELY LOVE the suits :) they are great quality and fit exactly as the size charts say. I will continue ordering from them and only from them. I refer so many friends and family to go order. Love it!"

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Rep reply posted 2018-02-21
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Thanks so much for your love for Cupshe products!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe”


Verified
5/5

2018-02-20

Swimming Suits

"Awesome swimming suits! Great value for the price. We love them! Third order in a month. "


Rep reply posted 2018-02-21
A rep from Cupshe.com, cupsheteam, has responded:

“Hi there,

Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
We’d love to see how the look turned out.
Thanks so much!

Cupshe”


Verified
3/5

2018-02-20

sizing challenges

"The quality of the product was nice. I struggled with the fit on some of the items and was disappointed to learn that I could only get store credit and not send them back for a full refund on the items that didn’t fit. When using store credit on the exchange you can’t use some of it for expedited shipping which was also disappointing. Awaiting for the exchange items. Fingers crossed they fit. "


Rep reply posted 2018-02-20
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry to hear that. Our agent replied you. Please carefully check it.”


Verified
4/5

2018-02-18

Good quality swimsuits

"The swimsuits are really good quality. Some did not work for me. I was offered a few different options. I did have a little trouble getting a return started but finally got it done. I would order again. Nice swim suits for a great price. "


Rep reply posted 2018-02-18
A rep from Cupshe.com, cupsheteam, has responded:

“Sorry for our delayed service. Our agent replied you just now.
We does provide return service. Please carefully the email and reply us asap.
Have a nice day.”


Verified
2/5

2018-02-19

Haven't received products

"I orders 3 swimsuits on Feb 8th. Order number 1853390. It is showing paid but has not tracking information or shipping updates. I still have not received the products and have emailed Cupshe with no response. There is no customer service telephone number and I have no way of knowing if I will ever receive what I ordered. "


Rep reply posted 2018-02-20
A rep from Cupshe.com, cupsheteam, has responded:

“Tracking number is LS658492486CN, carrier is EMS Our agent replied you. Please carefully check it.”


Verified
5/5

2018-02-19

Awesome suits

"Shipping took a long time, but I was not disappointed! I love my suits so much"


Verified
4/5

2018-02-19

Bikini

"I really liked my bikini it was just what i wanted and fit perfectly"


Rep reply posted 2018-02-20
A rep from Cupshe.com, cupsheteam, has responded:

“Hi,

Thanks too much!
Your reviews go a long way in helping more awesome people discover the brand and save money on quality swimwear.
When selecting size, please carefully check the sizing chart attached on each item which can give you muh help.
Thanks again!
Cupshe”