"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
"REAL GOOD PRODUCT GETS EVERYTHING I NED DONE
"
"Unfortunately the PC was monfunctioning since the day it arrived Right now being repaired brand new computer The computer loves the blue screen of death it's like that's its favorite trick"
"They delivered in only two business days, which was a surprise. The price was cheaper than building a PC with the same parts, and the fact that the Windows key was included in the price is perfect. I would buy from them again and recommend that you buy a PC from here instead of going through Amazon."
"Previous customer. Bought again through them. PC arrived and had some hiccups. Played fine for a day, then tried on the second day and everything kept crashing it. Got so bad the PC even locked me out of windows so I had to do a full restore. Did not help. Still kept crashing after trying anything. Returning consisted of me sending them back the PC at my expense. So overall I lost over $400 for no PC. Never again."
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”
"great product beyond what I expected"
"Outside of being a few days late on the shipping date I was given I have no complains "
"amazing pc, has had no problems with it so far and was a fairly easy set up."
"This desktop is ideal for data science applications. It handles data visualization and modeling without breaking a sweat, keeping my workflow smooth."
"This desktop gives a seamless online gaming experience with minimal lag, even on higher settings. It’s the perfect setup for competitive gameplay."
"I have bought 3 different P.C.s from CyberPower over the years. I would never shop anywhere else . SUPER fast on delivery. Never any issues from CyberPower or the equipment. I recommend it to all my friends and family to CyberPower. 1 stop shopping. Hats off to many more years of QUALITY service !"
"only issue is occasionally the computer crashes when turning on, but the blue screen is only visible for a split second so i don’t know what the error code is to find out why it crashed. It happens like 30% of the time but only when starting the computer and once when i click on google chrome.
other than that everything appears to be working properly and packaging was done well, no physical issues."
"I work with massive datasets, and this desktop handles them effortlessly. File transfers are lightning-fast, which really boosts my productivity."
"this is my first pc and i love it"
"I have purchased 2 computers from CyberPower PC now. My first was in 2020 and I NEVER had an issue with it and it ran great. I recently sold it to upgrade. They had a great deal on a prebuild with a 4080 Super. It was exactly what I wanted and included free rush delivery. The PC arrived right on time. I have been using the PC for over 3 weeks. Every game I throw at it the PC tackles with ease at Ultra settings/ 1440p. Its looking like another home run for CyberPower PC. Would recommend CyberPower PC to anyone looking to custom build or prebuild. "
"I have good experience with cyberpower pc. Bought a cyberpower pc 7 years ago which still works. I decided to upgrade so I bought another one. So far the pc is working as expected and more."
A rep from CyberpowerPC.com, Cyberpower_PC, has responded:
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”