"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
"only issue is occasionally the computer crashes when turning on, but the blue screen is only visible for a split second so i don’t know what the error code is to find out why it crashed. It happens like 30% of the time but only when starting the computer and once when i click on google chrome.
other than that everything appears to be working properly and packaging was done well, no physical issues."
"I work with massive datasets, and this desktop handles them effortlessly. File transfers are lightning-fast, which really boosts my productivity."
"this is my first pc and i love it"
"I have purchased 2 computers from CyberPower PC now. My first was in 2020 and I NEVER had an issue with it and it ran great. I recently sold it to upgrade. They had a great deal on a prebuild with a 4080 Super. It was exactly what I wanted and included free rush delivery. The PC arrived right on time. I have been using the PC for over 3 weeks. Every game I throw at it the PC tackles with ease at Ultra settings/ 1440p. Its looking like another home run for CyberPower PC. Would recommend CyberPower PC to anyone looking to custom build or prebuild. "
"I have good experience with cyberpower pc. Bought a cyberpower pc 7 years ago which still works. I decided to upgrade so I bought another one. So far the pc is working as expected and more."
"This desktop is perfect for video conferencing. The graphics and sound quality make meetings feel like you’re in the room, even with multiple participants."
"I play world of warships and the graphics are great .It really is a great system and should last me for a while. P.S. this is my second cyberPower !"
"Very fast shipping on my order. New system ordered on a Sun and up and running on Wed"
"Bought the best computer they had on the market and sent me a broken graphics card or just the computer itself. Been spending the last 3 weeks just trying ti get my damn part to see if it's even that which is the problem. Customer service took their time so that they didn't have to respond for each weekend period. Awful"
"Ordered a PC for CAD Drafting"
"Did everything I would expect from an SI"
"This desktop packs a lot of power into a small frame. It doesn’t take up much space on my desk but delivers excellent performance for both work and play."
"Was perfects out of the box with little setup needed. Graphics look great."
"they make the best gaming pc on the market"
"I purchased a CyberPower PC from BestBuy and it was overall a wonderful experience! Everything works perfectly and I haven't had any issues, and it was a great deal! "
A rep from CyberpowerPC.com, Cyberpower_PC, has responded:
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”