"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
"I'm new to the gamming experience and went with a cyberpowerpc as my new gaming computer. First thing i noticed is that the computer is quite, cant hear it at all. I love that it lights up and you can change the colors or colorful if you want and it came with matching keyboard. Its been super reliable and fast. The graphics are great and I have had no issues with it so far. I would definitely recommend if anyone is looking for a gaming pc. It doesn't disappoint and I will be getting another one when the time comes!"
"This pc is well over amazing as for what it does and how it works. It's graphics are very very enjoyable and has an excellent way have playing on ultra settings with high frames at the same time. Don't let me start on the price it's decent and affordable for the specs and what your getting I highly recommend this if your on a budget and wanna start getting into pc gaming "
"Loving this PC. Got this for a starter PC. Great for the price! Got it at best buy and they helped us understand every detail of the PC. "
"the cyberpower pc is a amazing system for beginners i love the way it handles games and i love the way the pc looks and feels its a great system for starters"
"i bought this pc for my birthday and it is a very great starter pc my only inconvenience is that a part of the piece to where the power supply goes, sort of got detached during shipping and it won't go back in place but other than that this pc is a good option to choose."
"Loving my PC, no issues so far. Set-up is pretty straightforward. When is time to upgrade my PC, I won't look anywhere else but Cyperpower."
"They don’t help u. I paid for express shipping and they still 5 day shipped it. It gets here and it just constantly blue screens and crashes. They say they gave me xbx game pass for a month and they in fact didn’t. Would love if they would message me back"
"i love this computer! I've been able to play games with friends, stream whatever i want and use it for creative purposes as well. "
" Bought the cyberpower pc so far so good. it was an easy set up."
"Cyberpower built and shipped my desktop in less time than UPS took to deliver it. Very very pleased with Cyberpower, and the computer is very fast with an AMD Ryzen 7 7800X3D cpu and MSI GeForce RTX 4090 Suprim Liquid gpu. Lovin it!"
"I run complex scientific simulations, and this desktop handles them with ease. The processing speed is impressive, even for demanding calculations."
"Purchased 3rd PC from CyberPowerPC in the last decade. This was a higher end build. We have six gaming pcs in the house and was looking for a replacement upgrade. While I normally like to build set ups myself, it was nice to have a trusted company do it for us. There will always be troubleshooting to get everything right, but high quality build. Contents will shift even with “extra” care packaging, but I had to reset a lot of components. My complaint is that I paid extra for “professional wiring” to accentuate the case, but it was put together very sloppy with wires hanging out everywhere. I will have to pull everything out and rewire. The case was pretty dirty with sticky residue over a large section. I’m still giving a good review, but whoever built my case/set up missed a lot, was dirty, and built it poorly. Also missing motherboard manual. A simple wipe down or spending an extra five minutes would have fixed it. I think you’re getting a good computer, but annoying paying for a service and not receive."
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”
"I priced out the components and even with Prime Day deals on Amazon, I wasn't able to build a rig for less than CyberpowerPC had listed this rig.
When it arrived it was in great condition and booted right up without any concerns. It has operated without any issues since."
"There were some hiccups along the way with parts that should have been in stock that wasn't but I got upgraded which was a plus"
"I was looking for a high-end PC that would satisfy my gaming needs and I found a particular build made by CyberPowerPC. It had to be the best choice I had ever made because it's such a good PC on my end and it has since satisfied me as my first gaming pc."
A rep from CyberpowerPC.com, Cyberpower_PC, has responded:
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”