Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Great customer service!
"I had a wonderful experience purchasing from CyberPower and would definitely recommend to others!"
Good product and service.
"Build delivery was properly packed and the connections were all properly seated. "
Shipping Issue
"Missed UPS delivery, and instead of holding the item for pickup, it was shipped back to your company, and now they want to charge me to ship it again. Is this your company policy or a change to UPS process? "
amazing
"Cyberpower PC has great customer service and a wide variety of products. The shipping time and build time is fast. I would highly suggest this company to anyone. "
Great experience
"Overall a great experience! no issues, everything came exactly as I placed the custom PC build and it runs perfectly! Another great bonus is the computer arrived earlier than the expected ship date which was really nice because how I excited I was for a new computer! I would've given 5 stars but the only reason it's 4 is because I paid for professional wiring and I had to redo the wiring when I received the computer because it wasn't up to my standards."
great for price
"great pc for the priceeeee"
Incredible Speed and Smooth Performance
"This PC runs super-fast and smooth. Every program loads instantly without any delay. I’m very happy with this purchase."
nothing but the best
"this pc is beautiful and powerful "
New to gaming
"This is my first gaming PC and I must say I find it really good. I am enjoying the F1 2023 game and love the PC."
Love It
"Played a few games already, its solid in frames and works for everything I need it for. "
PC
"EXCELLEMT GAMING PC RUNS SEIGE AND MODDED MINECRAFT FAST AND SMOOTH"
First PC
"I was not looking to spend too much on a p/c and found this to be a great option. It was recommended to me and I am very happy with my purchase. It is very eye-appealing with it's organized interior and lights, but also gives great performance for a casual gamer. "
New Purchase for son
"pc works great. really nice"
LIUFE CHANINGIGN
"it shipped very fast, customer support kept updating and everything is working perfectly"
Had A great experience
"Definitely received what I was looking for and more "