"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
"I needed a PC that could handle me doing my work on, streaming on Twitch and play games and this is exactly what I needed."
"Couldn't put the pc together right and forced me to have to take it to a repair shop"
"Such an easy process. It came super quick safe and sound. It was ready to go once everything was plugged in. Super happy with the whole experience! "
"I bought this desktop for my kids' online classes, and it’s been fantastic. It runs educational software and video lessons smoothly without any hiccups."
"the delivery came pretty nicely.
"
"Perfect, just what my son wanted, he loves it!"
"This desktop can handle hours of gaming without any heating issues. The frame rates are consistently smooth, even with demanding games at high settings."
"It looks great and runs just as well."
"Solid Pc, Runs games very well"
"I use this desktop in my home studio for music production. It handles my DAW and plugins effortlessly, making the entire production process smoother."
"Easy. No Hassle. No issues. Computer works great."
"This computer does the job, and it runs very well for the price."
"I needed a PC to handle software development and also run games on and this one was perfect for that. It's beautiful and runs well. The set up was extremely easy. I've had this PC 2 weeks now and no problems."
"2nd computer I’ve ordered and they have been great and well built so far"
"Perfect for what I needed. Runs my games with easy and beauty. "
A rep from CyberpowerPC.com, Cyberpower_PC, has responded:
“We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.
Tech Support:
(888) 900-5180
techtsupport@cyberpowerpc.com
Hours of Operation:
Monday - Friday: 8:30AM - 6:00PM PST
Saturday: 9:30AM - 3:00PM PST”