Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
"I was astounded by the computer I bought from CyberpowerPC. I bought a high-end laptop intended for usage as a good gaming computer and a really good digital artwork computer. It's done fantastic.
The site is complete and fairly straightforward. One con is those not familiar with computer parts may find the buttons confusing, but I think the staff will walk you through building a computer. Also, the system allows complete customization and checks to make sure it will work great. To sweeten the deal they often throw in bonuses. I got a six dollar keyboard, and a free mouse and headset. That would probably cost me like $150 elsewhere. Plus some other bonuses.
The shipping took a REALLY long time, that is a con. I suppose this is because they seem focused on cutting cost wherever possible, which resulted in me waiting weeks to receive my computer. My brother bought from another company and they had it to him in a day. However, buying my laptop from said company would have cost twice as much, and that was the big turning point for me. This computer was WAY below what I thought it would be.
The quality is incredible. This computer runs smoothly, without bugs. Solid case construction, heavy ports, it weighs a bunch but when it's sporting two hard drives and all that it's kind of impossible not to. I've only experienced a little lag running extremely high-powered programs. The wireless card is fantastic and internet games run perfect as long as you've got enough internet bandwidth.
All in all, an amazing computer. I'm super happy."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Great PC, Poor communication
"great service, but bad expected dates. Got an amazing PC with professional setup but the "exptect ship date" came and went before they even started building according to their own website"
I LOVE MY PC
"My pc is sooooo pretty and runs better then I ever could have wanted!!! THANK YOU.."
Easy set up
"Purchased through Best Buy"
Good System, minor issues
"Liked system. Delivery was about as expected.
Fans are a little noisy and on all the time.
Documentation could be improved by adding text to the images, e.g. two small hidden crews to release side case"
Easy process, Great sales team
"Bobby made the process post purchase so easy and helped me out along the way and let me know where we are at the entire time. "
Great PC and Easy Set-up
"First time purchasing a Gaming PC. Great experience. Great line-up of PC's"
Great Online ordering Process!
"Excellent communication and on point customer service! PC is of excellent quality and I would order again!"
5090 received
"Got my 5090 pc ordered on the release day! With one fix I was able to get my 5090 back up and running!"
cyberpowerpc
"I would say that this is an excellent pc to use and play on"
Excellent PC quality
"I've gotten two PCs from this company. My first pc from them I kept for a little over 10 years. I hope the second lasts just as long. So far, the builds on both have been very clean and solid work. No loose cables or broken parts. Both arrived as they indicated with no issues either. Packaging was solid so PC came without damage. Money has been worth it so far in my experience with Cyberpower PC"
Fast Install and easy to setup
"Everything already came setup and connected and all we had to do was connect the wires, keyboard, mouse, and mouse and it was ready to go. "
Great Gaming PC
"PC came very nicely packaged. nothing was damaged. it booted right up and worked out of the box! 10/10 will buy in again in the future!!!"
Homer P. Review of CyberPower PC
" Got A great dseal with this PC build. Overal satisfied. and actually affordable other brand of PC Builders in the market currently"
Super Quiet and Stays Cool
"Even under load, it remains silent. The cooling system works perfectly every time. I love how efficient it runs."
Great Purchase During Spring Sale
"Purchased a new computer from CyberPowerPC which was a great experience. They were communicative during the process of processing the order, testing, and shipping which arrived well before their date 2 weeks out. The entire process took about a week to get the new computer. It's designed the way I wanted, and has the parts that I needed. Couldn't be happier with the benchmark results and the entire build. The PC came with shipping foam on the inside to prevent the parts from shifting or breaking during transit. Overall, will purchase future PCs from them again."