"I was on waiting list's with several places to get a Saddlemen Road Sofa. After 4 months Cycle Gear came through. "
"Needed help putting my new Bluetooth speaker together in my new helmet and the staff did a wonderful job getting it all together and sounding great for me."
"Cycle Gear delivered FedEx fell short. Cycle Gear even refunded my delivery charge and it wasn't their fault. "
"Bought a pair of boots that were too small. It was easy to get a prepaid return label, and I got my replacement boots quickly."
"Ordered a jacket online and was too small. Took it to Cycle Gear store for refund and all went very smoothly. Thanks"
"Ordered on website, delivery’s to store within a week or so. Store called me as soon as it came in. Super easy! Store clerks are very courteous and polite and funny!! Love this store! Store is clean "
"I've always found CycleGear a great source for quality products. They provide good customer service and a reasonable policy for returns. I will continue to order from their online retail stores. I appreciate the ship to store option. "
"I have never ordered on line when it comes to helmets. No problem or issues with the order, except I will need to exchange for the next size up. Excellent customer service and delivery! "
"Placed order and told date of delivery 2 days later the delivery date had been extended. Worse part is that locally store had the exact jacket in stock but if I went in I wouldn't get online sale price.
Item didn't fit. And salesman didn't make suggestions in the saber ballpark. Example I order a sport bike jacket he offered sport touring jackets, much longer not an option in tucked position."
"Kelsey K, was one of the workers helping me with my return. While speaking on the phone with her she sounded like she was the CEO of the company, she answered all of my questions so professionally and I could trust that she was very knowledgable. She fulfilled my strange return request and even escalated my return further and it immediately got fulfilled.
***I sincerely mean this. This was the best experience I have had in my entire life with customer service. ****
Thank you Cycle Gear, I will buy with confidence in the future."
"I ordered a new helmet and pun lock visor and while they needed. separate orders. I just as kept onform f and deliveries were prompt "
"I placed my order on a Sunday and by Friday had them. Shoes are great to ride in and I’ve enjoyed them so far. "
"Fast, timely, quick, highly recommended"
"Friendly staff, good selection, multilingual locations in my area, easy and free returns even for online purchases if you go to a store."
"been paying from Cycle Gear for maaaany years, they have definitely improved with their growth. Very happy that I can purchase from their sister companies revzilla.com and J&P and get the perks from the shared RPM "Riders Plus Membership". "