"I received everything sooner than expected."
"My last motorcycle helmet was 24 years ago, so I shopped a lot and finally made the plunge, and even ordered one with a bluetooth system installed. I first ordered online, but I tried to cross the helmet sizing from my original helmet (ARAI), but the new helmet was a different manufacturer and was a size too small, but I live 4 blocks from a Cycle Gear store so I exchanged it with no problem. I'm now riding with the new helmet and it is very quiet compared to my old helmet and taking phone calls and using the GPS while riding is great! "
"These people are the best! "
"They delivered what I ordered. And when I needed to make an exchange at the local store they honored the online sale price. And I got what I needed."
"I want to thank MARY S for going above and beyond to help my situation. I purchased a Shoei helmet and part were missing. The decision was made to get these items replaced quickly. Yes I mean quickly. Thank you Mary"
"Great experience and quick shipping and great prices !"
"Shipping address mistake. Redirected to contact cycle gear. In doing so, I was told "not my problem" by a male customer service.
After spending a day trying to figure out for to figure it out on my own. Called cycle gear to tell them I had no luck in fixing the shipping address problem and that they could keep their jacket bc it wasn't worth the run around I just went through. Spoke to a woman who was beyond helpful and empathetic. She assured me it would be taken care of and apologized for the others staff member.
I wasn't going to hold my breath on it all working out but was beyond pleasantly surprised when the jacket arrived the next morning. I didn't get her name but she deserves a raise bc I was ready to never shop at cycle gear again. At least now it's a small possibility I'll be a repeat customer.
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"Had to call in,forgot to order replacement buckles for adventure Boots. The super nice lady was spot on with what I needed. Super fast shipping and decent prices,not to mention they have retail locations scattered across the US. I'll be using them again soon."
"Just what I needed. Couldn't find it in stores nearby. Items delivered quickly and accurately. "
"Got it on a sale… the big plus was it was actually in stock….order filled fast an shipping was right on!!!’Couple other items I want are not in stock…. Seems the new normal since the merger !!! Sad!!!"
"Some conflicting information on Tuesday versus Friday delivery date. "
"CycleGear is my go to supplier of riding stuff"
" Cyclegear always has great prices! Website easy to find what you want!"
"I have only the best impressions of your store. Fast delivery and good quality of goods."
"We ordered a helmet online because it was not available in store. When my husband tried it on, it was too tight. We returned it at the store (no hassles), and the employee put an alert in the computer to notify us when the size we needed was available. We received the email alert, ordered, and received the helmet in only 3 days. Would definitely recommend this company. "