ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2016-08-15

Good headboard

"This is a good looking headboard. My 10 year old son loves the shelves. It was easy enough to assemble for a mom like me. We are happy with this purchase."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-08-15

Satisfied new customer!

"I saw this console online (against my better judgement) I decided to order. I was pleasantly surprised. It is a good quality and very sturdy. Assembly was fairly easy and there was not a nick or scratch anywhere. I will definitely visit this website again. Forgot one important thing, the price was excellent. Thanks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-15

Love the crib

"It arrived so fast and i was covered very well that it didn't scratch , and it was the lowest price of all possible sites for this crib"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2016-08-11

Excellent service!

"Delivery was fast and the customer service representatives were very helpful when I had called to confirm the delivery date. I would definitely order from here again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

5/5

2016-08-11

So easy, a kid can do it!

"Reluctantly, I let my 15 year old daughter put this bed together. I was amazed at how easily she did it and how great the end product looks! It was exactly what she wanted for her small room. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-10

Great customer service, fast delivery

"I bought the captains bed with 4 drawers due to lack of space in my room. As I was putting it together, I had a few problems. I called the manufacturer customer service....what a joke. The Cymax customer service was great! He walked me through step by step to make sure it was fixed and done right! Cymax also had super fast delivery!!!! I would by from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-08-08

Missing pieces but Cymax fixed the issue

"Was missing pieces had to run to hardware store but Cymax called and fixed the issue. Offered a partial refund for my problems. Great customer service."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2016-08-25
A rep from Cymax Business, CymaxTK, has responded:

“Hello,

Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support ”


Verified
5/5

2016-08-08

Office Desk

"I placed an order for a desk and the order arrived fast. I had no problems with placing the order or delivery of the order. I haven't assembled the desk yet but will update review once it's been put together. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-08-02

stylish night stand

"A lot of screws to put together, but instructions were easy to follow. Very pretty. My tween daughter loves it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-08-01

Wonder fullness!

"Just what I was looking for!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2016-07-29

Great dresser for a price that also included FREE shipping!

"Was looking for a contemporary style dresser for a guest room that would go with the natural birch furniture in the room and wouldn't break the bank. This dresser was the perfect color, perfect size and perfect price. Assembly was reasonably easy. The only negative I have is that one drawer front had a small "ding" in the upper edge and the top had two small "dings" on the edge - both noted when unpacking the product. Didn't have time to attempt to return and reorder as guest arrival was imminent. (The box was extremely heavy - FedEx had to use a hand truck to get it to the front door - and not sure how I would have been able to manage to get it repacked and to a shipper anyway, as I had to slash the box open . . . . . )"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-27

Accent table

"Table is beautiful, just what I wanted. However, upon receiving my table the box and table were damaged. I called Cymax and found them to be very helpful and kind in getting a replacement! I would recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-27

worth the wait

"i had a few issues with my delivery but as for the product... its amazing. i bought a bookshelf platform king sized bed and i love it! thanks cymax!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-07-26

Perfect Payload

"My husband and I had bought several things from Cymax. The bookshelves and filing cabinet we had purchased are good quality and look great. There is a lot of assembly, but it is worth it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-07-26

TOTALLY SATISFIED

"Your company is exactly as advertised. Your merchandise arrived in excellent condition and on schedule. You stayed on-top of the delivery date and kept us updated.

Thank you for your great customer service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A