"There were few broken parts in the packages when we got them but company were really professional and they were going to replace it for me and since I had already fixed it and there were no point of returning it, they partially reimbursed my money and I am really happy with them ."
"Cymax is the best. I've bought a half dozen or so things, shelve, printer stands, microwave stands, baker's racks, etc., and all of them, bar none, and have been very pleased with every one of them. The prices are good, free shipping. Although you do have to put most of the things together, but the instructions are easy to follow and if there is a special tool required or to make it easier they supply it. All and All a great experience and i'll most likely be a customer for a long time to come."
"This Cabinet was delivered in a timely matter. Very attractive and put it together by myself in reasonable amount of time. Looks great."
"This is a well constructed set that wasn't difficult to complete. I will buy from Cymax in the future,"
"It is rare for companies nowadays to care about their customer's satisfaction, or for companies to make the effort to correct errors. Cymax will go the extra mile for the customer."
“Hello,
Thank you for your review though we are sorry to hear you are not satisfied with your order.
One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.
Kind Regards,
Cymax Customer Support ”
"I had a pleasant experience with my recent purchase of a Sauder Espresso Storage Cabinet through Cymax Stores with friendly customer service, but the product was damaged in shipping. I thought the box was sealed and contents were protected, but when I turned box over to inspect, I found that there were holes in cardboard box and pieces inside were damaged. I kept the cabinet and went ahead and assembled it but I'm really disappointed and would like some time of discount for this damage. I have photos as documentation.
"
"I ordered 2 pieces of furniture, they came on the first day of the delivery date range. The boxes were in perfect condition, no damages on my items. They were time consuming to assemble, but not difficult, and the quality is excellent for the price. Very study, very good looking furniture; exactly what I wanted."
"This desk is well worth the money. Very heavy and looks much more expensive than expected. Is the perfect size for my needs and the hutch gives the desk a nice look and good storage for desk top items. The color is a nice warm oak and matches the picture on the site. It was packaged very well and arrive quickly and in good condition. I would buy this desk again."
"I received 2 items from my order at the appropriate time but one item was forgotten. So I called Cymax and the associates were very helpful during the re-ordering process. "
"This was a great purchase - items arrived quickly and prices were good."
"Very well made I am inpreessed one part was wrong clled the company and they sent the right part very fast I. Highly recommended this company and product to any one"
"True to the online description of the product and delivered exactly when indicated! The Armoire was easy to assemble (takes two people) and fits our small home perfectly. Would definitely recommend."
"The merchandise needs to be put together but if you are like me that should not be an obstacle. Putting together the pieces was relaxing the instructions were easy to followed and looks nice... Very happy. Not to mention that was delivered very quickly."
"One thousand dollar order sent to me damaged. No replacements or refund for the order after 3 weeks. When I call and ask for a manager, associates repeatedly hang up. Will never use this company ever again."
“Hello,
Thank you for your review though we are sorry to hear you are not satisfied with your order.
One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.
Kind Regards,
Cymax Customer Support ”
"Although my order got lost, Cymax customer service was good."
A rep from Cymax Business, CymaxTK, has responded:
“Hello again,
I was hoping you feel that this situation was resolved at this point. You had advised us that you were able to fix the damages and would be satisfied with a partial credit on the order which was submitted to you in a timely fashion. Thank you very much for your purchase , we were happy we were able to come to an amicable solution.
Kind Regards,
Cymax Customer Support ”