"We are very happy with the furniture we purchased. It arrived quickly and in excellent shape. It took some work to put it all together, but came out fine.
Our order had one item that didn't come with the others as indicated on the invoice, but customer sevice was very helpful and everything has been taken care of."
"Love the color! Chair not so comfortable tho :("
"This is a high quality piece that fit right into my bedroom décor very nicely. I was nervous buying online not seeing it in person and worried about shipping damage/returns, but after reading the reviews I opted to order. I am very pleased with my decision. This was shipped very quickly and the packaging was top notch. Great pains were taken to ensure this did not arrive damaged. Thank you!"
"Actually did a nice job. I complained and got a personal phone call from a representative truly interested in resolving the issue and making me a satisfied customer. Made me want to want to do business with them again.
Kudos to Travis for his hard work and true commitment to service with a smile and long term business relationships."
"More selection than IKEA, and you get the items delivered right to your door for free! I always find great discount codes online, and love their selection. We bought our couch and fireplace tv stand (which we LOVE!) from them, and were so happy we recently decided to buy our bedroom set from them as well. In the middle of putting it together right now.
Every time I've called in they've been extremely friendly, and all native English speakers.
The only complaint we've ever had was delayed shipping on our couch, but that turned out to primarily be the fault of the manufacturer. "
"Needed a simple bed frame for my bedroom because of limited space, but all other options from different sellers were out of my price range. Luckily I was able to find the exact frame I was looking for here and for a steal! Looking forward to buying other furniture in the future."
"I was hesitant to order a bed online, but after questioning customer service about a size, I felt assured. The bed arrived sooner than expected and in excellent condition, due to the outstanding packaging. Although I have not yet assembled this bed, the quality of each piece and the detailed instructions give me the confidence that assembly will not be a problem. I am very pleased with this purchase!"
"Simple ordering without any hiccups. Desk arrived before scheduled delivery date. Great price too!"
"I had a great experience shopping on the Cymax website. My product was easy to build and arrived very quickly with no damage to the product. I would consider visiting the website again for any future purchases. "
"This piece looks great from a distance, and for the most part feels pretty solid. However the backboard is pretty flimsy cardboard (not uncommon for this type of piece) that tore slightly during assembly.
The X on the left side also looks a little precarious. Trying to decide if I will keep that installed.
But for the prices this piece looks good.
Note - bottom is rectangular and not trapezoidal like the top.
"
"I like this product a lot!"
"I love my platform frame my husband put it together in like 1 hour and a half by himself .i slept so good finally my bed off my bedroom floor . I love the way it looks in my room nice and simple . "
"Dresser was perfect! Looked exactly as described and worth the price. Of course I wasn't the one putting it together. My boyfriend is still giving me evil looks. It took around 3 hours to assemble. "
"I just purchased an entertaining center on Saturday. It was 60 cheaper than walmart and 30 dollars cheaper than kmart. I definitely just found a new home for all of my shopping needs "
"The product looks exactly like the pictures, I am glad to bought it, pretty good material looks beauty in my living room ."
A rep from Cymax Business, CymaxTK, has responded:
“Hello,
Thank you for your review though we are sorry to hear you are not satisfied with your order.
One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.
Kind Regards,
Cymax Customer Support”