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116,435 reviews
4.56 / 5
Shopping  •  Apparel



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Verified
4/5

2018-02-04

Have not recieved product in over 3 months

"Updated. DHgates is issuing a full refund. Confidence restored on March 6, 2018
linnyxiao is still MIA and not to be trusted, in my opinion.
Purchased 2 Spektrum recievers on Nov 3, 2017 from linnyxaio. As of March 4, 2018 have not recieved my order. So far seller and DHgate have not resolved issue.
"

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1/5

2018-02-22

Thoroughly Horrible Experience

"This is a terrible company. I purchased a satin cape in September to be worn at my wedding. When it arrived it was damp, reeked of mildew, and was covered in spots. This is because the seller packaged it in a flimsy plastic bag, which was torn before apparently being dunked in some gutter in China. I immediately contacted the seller to have a replacement sent to me in more durable packaging. This request was denied, but they offered a refund if I paid to send the item back to them. I went ahead and did this and provided the seller with the tracking number. Sometime in November I decided to follow up with them since I had never heard anything back. I reached out to the customer service department who asked that I upload an image of the shipping label. This could not be done through the app, it kept glitching out, so I emailed it. Later, I checked the messaging system in DHGate and found the dispute had been closed the day after I had done this. I had received no email notification. In January, the cape was returned to me with a box checked "unclaimed'. Since then, I have been fruitlessly emailing their "customer service". I am now the sorry owner of an $80 mildew-covered cape."

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5/5

2018-02-19

Awesome!!!

"I couldn't be more happier about my entire buying experience on DHgate! The seller I worked with was responsive and helpful. It took a while to get my item, but it was pretty understandable considering where the item was shipped from. I loved the shoes I got. Will definitely buy again."

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1/5

2018-02-16

$40.00 Shower curtain

"I ordered and paid $39.99 for a shower curtain in November 2017, I still have not received it. Every time I complain via e-mail, I get an answer that it is on its way. This company is fraud and will steal your money. Lindsay Melton e-mail - ****@****"

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5/5

2018-02-08

Cool

"It was good. I like cheap things."

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5/5

2018-02-08

"Positive experience "

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4/5

2018-02-08

"Was. Hard to order at first"

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5/5

2018-02-08

"Fast simple process. Good value for merchandise."

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5/5

2018-02-08

Payless for quality kicks

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4/5

2018-02-08

Easy ordering

"It was pretty easy to order and navigate the website! I hope I won't be disappointed with the product. "

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5/5

2018-02-08

"I will continue to recommend DHGate"

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5/5

2018-02-08

Just Perfect!

"Ive ordered from this website 3 times in the last 2 weeks and I love everything! They come just as they are advertised, which I was a little skeptical about. Shipping is faster than whats listed in the product description with is good. "

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Verified
5/5

2018-02-08

Heckin good site

"its gr8 but im kinda salty that i have to type at least 25 characters"

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Verified
5/5

2018-02-08

Easy and Simple to Use!

"Very satisfied with the ease and simplicity with the website. I found jerseys very fast and ordered them with ease. I cant wait to get them in. Thank you DH Gate!"

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Verified
5/5

2018-02-08

fantastic

"very satisfied every time I do a purchase online with DH gate. specially now that most seller got the 3XL size ."

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