"Great and Friendly customer service. Unlike some other online vendors they try to push the upsale of additional lenses and batteries.. you name it. I called before hand to confirm the product was on hand and they said yes and i placed the order online.
Why is that important? I placed an online order that had boldly noted the camera was in stock after placing the order November 28th and dozens of calls. On January 12th they finally decided to tell me they would never get it in stock. Noticed we missed Christmas and New Years pictures due to poor customer service.
I placed the order online and the order shipped on the 2nd day as noted on when you place the order and with the free delivery the item arrived 4 days after shipping.
Let me also note that the price was the best on the net and I did my research! Thanks DIY MICRO.
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"I purchased a Nikon Coolpix S230 from DIY Micro. I got a great price and received my item ontime. They even waived the shipping cost. Great experience!"
"I orderd a canon t1i at Diy Micro because the price was the cheapest I could find. The camera arrived quickly and the box was unopened, with Canon labels. I was a little worried because I had not heard of them before and had previously read some negative reviews. I am very happy with Diy Micro. "
"Delivered as promised. I had an error in the shipping address and they took care of it right away to avoid any further snafu"
"I orderd a canon t1i at Diy Micro because the price was cheaper than other websites. The camera arrived at the right time and the box was unopened, with Canon labels. I am really satisfied with Diy Micro.
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"They had the best price on our camera (about 15 bucks cheaper) and the camera was mailed to us in a timely manner. Packaging was perfect. We would buy from them again."
"I ordered a Canon PowerShot digital camera and it was shipped out the very next day! It was also the lowest price I was able to find on the Internet, which is awesome. Good job DIY Micro!"
"i shopped for a Coleman BlackCat PerfectTemp Catalytic Heater, and stumbled upon diymicro. The order was process was awesome and painless. i received the heater yesterday and it was delivered as promised. Thank guys "
"I ordered a camera at DIYMicro because their price was significantly lower than other websites even though they claimed it was brand new. The camera arrived and was obviously used and came in a white box with very little packaging (not standard Nikon box/packaging). They do not appear to be a credible business."
"I've had great experience with this company. Order was placed easily, with no trouble whatsoever. My wife's camera was delivered as promised in proper packaging and in great shape. She's used it multiple times and continues to enjoy it. Thanks again!"
"The item I ordered was shipped VERY QUICKLY! I was sent a tracking number almost immediately. The item (a canon digital camera) arrived on time, great packaging, and in perfect condition. Prior to ordering the item, I called DIYMicro to ask a few questions. The gentleman I spoke with was very courteous and pleasant. I would definitely order from DYIMicro again!
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"Completely impossible to reach by phone and no responses to email. Gives you the impression that this company is shady."
"Very easy to order. Confirmation emails and tracking number a big plus. Great prices. I would definitely deal with them again!"
"I ordered a Mega PC bare-bones, got it 4 days later and had problems with heat and slow boot. Tried to return it and was run around a bit trying to get an rma. I called the number they gave for rma but was told that They did not accept rma's over the phone, than why post an rma telephone number. I tried to reach customer service multiple times nut no one ever picks up! When I did reach them it seems that one person is the entire company, I finally got an rma but it has been more than two weeks and I have yet to receive mt credit. I was told that if the product was defective I would get a full refund? I was also told that I would be charged a 15% restocking fee if the product was not defective.....how would you know? I am wondering if they plan on building a working machine with the bare-bones I sent back. I have already ordered and built my machine using all of the same componants.....my parts were good! I would not recommend this store...and a 15$ restocking fee is ridiculous.....pay more, bu from a reputable seller...one that answers the phone!"
"I purchased an NEC ND-2500A DVD+-RW drive from them. Their price listed was the same as the pricewatch price. $105 with free FedEx shipping. I placed the order around 1:00am on the 19th (yesterday) and got the package at 11:00am on the 20th (today).
I cannot say enough how pleased I am with this transaction."