ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-02-05

"Great and Friendly customer service. Unlike some other online vendors they try to push the upsale of additional lenses and batteries.. you name it. I called before hand to confirm the product was on hand and they said yes and i placed the order online.

Why is that important? I placed an online order that had boldly noted the camera was in stock after placing the order November 28th and dozens of calls. On January 12th they finally decided to tell me they would never get it in stock. Noticed we missed Christmas and New Years pictures due to poor customer service.

I placed the order online and the order shipped on the 2nd day as noted on when you place the order and with the free delivery the item arrived 4 days after shipping.

Let me also note that the price was the best on the net and I did my research! Thanks DIY MICRO.



"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-05

"I purchased a Nikon Coolpix S230 from DIY Micro. I got a great price and received my item ontime. They even waived the shipping cost. Great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"I orderd a canon t1i at Diy Micro because the price was the cheapest I could find. The camera arrived quickly and the box was unopened, with Canon labels. I was a little worried because I had not heard of them before and had previously read some negative reviews. I am very happy with Diy Micro. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-03

"Delivered as promised. I had an error in the shipping address and they took care of it right away to avoid any further snafu"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-03

"I orderd a canon t1i at Diy Micro because the price was cheaper than other websites. The camera arrived at the right time and the box was unopened, with Canon labels. I am really satisfied with Diy Micro.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-02

"They had the best price on our camera (about 15 bucks cheaper) and the camera was mailed to us in a timely manner. Packaging was perfect. We would buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-02

"I ordered a Canon PowerShot digital camera and it was shipped out the very next day! It was also the lowest price I was able to find on the Internet, which is awesome. Good job DIY Micro!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-21

"i shopped for a Coleman BlackCat PerfectTemp Catalytic Heater, and stumbled upon diymicro. The order was process was awesome and painless. i received the heater yesterday and it was delivered as promised. Thank guys "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-01-20

"I ordered a camera at DIYMicro because their price was significantly lower than other websites even though they claimed it was brand new. The camera arrived and was obviously used and came in a white box with very little packaging (not standard Nikon box/packaging). They do not appear to be a credible business."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"I've had great experience with this company. Order was placed easily, with no trouble whatsoever. My wife's camera was delivered as promised in proper packaging and in great shape. She's used it multiple times and continues to enjoy it. Thanks again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-06

"The item I ordered was shipped VERY QUICKLY! I was sent a tracking number almost immediately. The item (a canon digital camera) arrived on time, great packaging, and in perfect condition. Prior to ordering the item, I called DIYMicro to ask a few questions. The gentleman I spoke with was very courteous and pleasant. I would definitely order from DYIMicro again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2004-07-09

"Completely impossible to reach by phone and no responses to email. Gives you the impression that this company is shady."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-30

"Very easy to order. Confirmation emails and tracking number a big plus. Great prices. I would definitely deal with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-05-24

"I ordered a Mega PC bare-bones, got it 4 days later and had problems with heat and slow boot. Tried to return it and was run around a bit trying to get an rma. I called the number they gave for rma but was told that They did not accept rma's over the phone, than why post an rma telephone number. I tried to reach customer service multiple times nut no one ever picks up! When I did reach them it seems that one person is the entire company, I finally got an rma but it has been more than two weeks and I have yet to receive mt credit. I was told that if the product was defective I would get a full refund? I was also told that I would be charged a 15% restocking fee if the product was not defective.....how would you know? I am wondering if they plan on building a working machine with the bare-bones I sent back. I have already ordered and built my machine using all of the same componants.....my parts were good! I would not recommend this store...and a 15$ restocking fee is ridiculous.....pay more, bu from a reputable seller...one that answers the phone!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-22

"I purchased an NEC ND-2500A DVD+-RW drive from them. Their price listed was the same as the pricewatch price. $105 with free FedEx shipping. I placed the order around 1:00am on the 19th (yesterday) and got the package at 11:00am on the 20th (today).

I cannot say enough how pleased I am with this transaction.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site