ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2023-07-02

Shower door seal

"My old shower door seal was done. It was the bottom of the sliding door seal that was worn out.
I had called the usual places, Lowe’s, Home Depot, etc. They were not available according to these stores. I purchased my doors from Lowe’s, but they did not carry replacement seals. I did a google search and I found the exact part I needed. I believe I got it in 3 days. The postal service had bent my seal; I was able to cut it to fit bypassing the damage. The tube it had been shipped in was broken. I saved your web page in my computer. I may be able to cut another one, if the damage wasn’t too bad. I do blame the USPS for poor handling of my package. The old door seal made it about 4 years. If I need anything related to hardware, i will check you out.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2023-07-01

Exactly what we needed!

"We ordered a replacement part for the sliding windows at our client checkin desk. They were exactly what we needed. Items were priced affordable and arrived quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2023-06-25

SHIPPING

"NO PROBLEMS. SHIPPING TOOK TWO WEEKS"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2023-06-23

Splash guards

"Received order quickly and was perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-06-22

Shipment to Hawaii

"Product ordered, product received in excellent condition."


3/5

2023-06-19

Order received though a bit slowly

"Order took about a week to fill, then more time to ship. Be patient. I was able to find a work glove that I couldn't anywhere else."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2023-06-18

Missing item

"On my first order some items were missing. Once i was able to prove they were missing the replacement items showed up way faster than I had expected, which really helped me complete the job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-06-15

Good service

"Right product, good price and timely delivery. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-06-12

Disappointed with Product Performance

"I ordered two sets of wheels for screen doors. The first set worked perfectly. The second set does not turn without significant force. These do not work in the screen door. It appears they are made faulty from the supplier and are missing a washer next to the wheel. I reached out to customer service. They had prompt replies initially but now I’ve been ghosted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-06-06

Great hardware options

"DK hardware had a plethora of amazing products and options for our project. We were amazed with every finish and type of hard necessary for our project. "


5/5

2023-06-04

Speedy and secure, this mops the real deal

"Delivery was quick, mop stick and metal jaw clamp are good quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-06-01

Great service fair price and quick delivery

"This is my second time doing business with DK hardware and I would highly recommend them to anyone needing their product and/or services. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-05-30

Samples were as described

"Items were as described and shipping was fast. Would order again, thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-05-19

Will Buy Again

"They gave a Quality product great pricing and fast shipping. Greatly reducing our down time, thank you for the great service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-05-19

A go to resource: committed to service, paired with expertise and dedication

"From the moment I reached out to them for assistance in finding window parts that seemed impossible to locate elsewhere, DKHardware went above and beyond to help me.

The shipping and delivery of the parts were swift and hassle-free. The items arrived securely packaged, and the quality was exceptional.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges