"Fast order turn around.. Ordered on the 28 received items in 2 days.. Thx again Dangerden."
"Recieved an excellent product. Excellent communication and shipping was fast for an international order. Will buy again."
"very sutisfied for the product quality and the for the time from odrer to delivery"
"Awesome site, this guy really knows what he is doing when it comes to water cooling. I would have liked some instructions packaged, but if you search the site guides there should be enough info to get you set up, no matter how much you don't know about water cooling (like I was a month ago)"
"Awesome company!
Placed an order late Monday evening, it was shipped Tuesday and I received it Thursday. Products were packaged well and are high quality. After having a bad experience with another site selling water-cooling components, the experience with Danger Den was wonderful.
I will definitely do business with Danger Den again!"
"Ordered two items from danger den. A black ice extreme III radiator and a 5 1/4 bay reservior. Placed my order and then noticed that they were offering a free bottle of mct-5 or mct40 with a $100 purchase. I tried emailing and calling them about this before my order shipped. Either they dont have enough sales people or no one answers the phone. Because all i got was their answering machine. Eventually i did get an email from them saying the order shipped with no response on the free mct. So I replied to their email and asked if i was still going to receive it? I havent heard nothing since. Plus im not going to pay a long distance call, If im just going to talk to a machine.
I guess you could say i feel like i was a customer that was ignored and pushed to the side. I wont do business with them ever again. Their products are nice but their customer service is much to be desired. "
"Very very good store. Good packaging, excellents delay to send the order and quite low prices."
"I was very happy with my experience, although I did have one minor problem. I requested the item be shipped to my office, and it was shipped to my home. This wouldn't have been a problem except for the fact that I started to freak out that the FedEX site said the package was delivered and no one at the office had seen it. Other than that, I had an excellent experience."
"Great product, great price, fast shipping. My only gripe is the the shipment wasn't sent with signature required so the package got delivered to the managers office and not my door. I don't know if this happened on dangerdens end or fedex and it really didn't matter a whole lot. I will order from them again soon."
"So far, they have been great to me. I have actually made 2 orders in the past weak. First order was placed on July 25th which consisted of most of my parts(I recieved them today, August 4th). The second order consisted of my pump and cpu block, I made 2 orders so that I could get the layout ready in my case with my rad, but I waited on second order because they were out of stock on the D5 pump (with money saving combo on TDX CPU block). After waiting several days, I just gave in and ordered the DDC pump and TDX CPU block on July 29th. I don't blame them for not having the pump in stock considering they are made in Europe..... The parts I have recieved are quality parts.
On my first order that took place on the 25th, I paid via Paypal (not a good choice). I'm not sure whose fault it was but my transaction took 4 days to process. But my parts were shipped within the hour of the succesful transaction. My second order took place on Friday the 29th. DDS is closed on the weekends (so I've read somewhere else), but my order was fullfilled and shipped out the next Monday, this time I paid with credit (much quicker transaction proccess). Both orders I used FedEx home delivery. It takes an extra day of so for delivery but I didn't mind for an exty 8 bucks off per order. Next shipment should come in tommarow (box is currently in local airport warehouse).
Only problem, my Danger Den Bay Reservoir High-Density Polyethylene did not come with the correct threading on the barbs, but I'm hoping Kathy will pull through with the excelent customer support as she has with my previous questions, (answered within the hour of a sent email).
Edit: After emailing Kathy in customer support, she replied quickly yet again and shipped out the correct fittings without another word said. I recieved the new fittings in 3 days. My second order has since arrived. Both quality parts and am very happy with them. So far I'm loving all of my parts from them as long as I listened to the only directions that came with them, "Do not over tighten fittings.""
"I ordered a few things over the past few months. shipping was extremely fast, and inexpencive. The mounting hardware for my graphics card was defective, I contacted them immediatly, and they shipped out a replacement part within hours! I got it the next business day! Great and fast serice, keep it up Danger Den!"
"i have received the stuff i bought. Love it. quick shipping. website is quick and is easy to get around.
thanks jeremy"
"Great products and service. First time ordering and it went well. Shipping was good. Prices are great and the performance of their products can't be touched. I picked up a BIPII and it's great. Thanx DD."
"Great products, poor customer service. I have ordered two water cooling kits from them. The last one about a year and a half ago. The first order came with an incomplete mounting kit. After calling them, they shipped me a new mounting kit. I had a questions regarding how much I was charged for a particular product in my most recent invoice, and I have yet to hear back from them a week after first contacting them."
"danger den is amazing.
they have a sale on hardware labs black ice radiators and they are like half off so i picked myself up a Black Ice Pro 3 for $45 when they are usually like $100
they ship fast and great customer service"