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Verified
5/5

2005-12-23

"I purchased Danger Den's watercooling solutions because they are renouned in their field for their quality and performance. The shopping experience on their website was quick and painless. An excellent shopping experience. "

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Overall quality of the company
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Is committed to quality products and services
Is easy to do business with
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Verified
5/5

2005-12-23

"Danger Den is the best of the best. Placed order on 12/20 and received the package on 12/22. Just perfect transaction."

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
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Verified
5/5

2005-12-23

"WONDERFUL experience, from sales point of view on the website to the customer service experience. This Holiday season, Dangerden allowed a discount for the whole store, which beat out everywhere else I had looked for various components of water and peltier cooling. After placing my order EARLY in the morning, I found a coupon and wanted to add it to my order.I called and they had already packed my items!!! She allowed me to add the coupon over the phone and even change my shipping method, and within a day my card was already being credited back the savings!

Only negative I have is after you make an order, there is no way online to cancel it. You will have to call in. Which turned out not to be a bad thing.

Thanks for the wonderful experience.
"

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Overall quality of the company
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
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Verified
4/5

2005-12-23

"Excellent Product, easy to use informative website"

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Overall quality of the company
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Verified
5/5

2005-12-22

"Great experience, great products, quick response, fast shipping and awesome custommer service. Great credit card verification anti-fraud check!"

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Pricing of products and services
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Web site reliability
Speed of web site
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Verified
5/5

2005-12-22

"The transaction went very smoothly. I would shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-12-21

"DangerDen rocks. Great prices and more importantly excellent customer support. They sit on multiple boards (dfi-street to name just one) and are always willing to assist whatever level of question (n00b 2 xpert) Thoroughly happy with my purchase. THE one stop shop for h20."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-12-21

"Very quick processing. My items shipped on the same day. My items (6 items) came in a large box filled with packaging padding. Nothing was damaged. Very good overall. I purchased during the discount period (10%) and saved a good amount compared to other stores. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being knowledgeable
Resolving problems
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Verified
4/5

2005-12-20

"Danger Den was refered to me by a fellow gamer and overclocker. I am very happy with their prices and the 10% special discount for orders over 50 bucks is great. DD has all business for my water cooling needs."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2005-12-19

"Previously purchased a TDX 478 block from them about a year ago and had a positive experience which lead me to purchase from them again due to their excellent staff (which I met at PDXLAN05), customer service and shipping.

I will definitely be purchasing more water cooling parts from them in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Speed of web site
Web site being easy to use
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Verified
5/5

2005-12-18

"I'm a computer enthusiast who is building a new computer for the most bang for my buck. I will definitely raise my overclock thanks to my purchase of a bunch of water cooling gear from DD (black ice extreme, UV reactive Reservoirs, DDC-12V pump, plus cooling UV tubing to impress my friends).

There is a wide variety of options for pretty much anything you can imagine from Reservoirs to pumps and beyond. I’m a very satisfied customer who will definitely be back. Now if we can only get somebody to make chrome plated clamps I’d be set.

Plus their shipping is very fair, unlike some other stores that would charge $8 just for 1 Reservoir. That overcharge ticked me off and they lost a potential sale. DD send me all my stuff listed about for just for $11, made me glad I chose them.

*update* - One aprt would not fit in my computer and DD was very prompt in their reply on wht to do and would exchange one part for another that would fit. ALso a pump adapter was missing in the order but they shipped me one the day I informed them of their mistake. Overall a very good company
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Verified
5/5

2005-12-18

"Good service got the order out and everything was perfect. Packaged well."

Detailed Review Benchmark + -
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Is easy to do business with
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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Verified
5/5

2005-12-17

"Great support. I ordered the wrong socket for the cpu block, just called in and they switched to the right one. Didn't wait on the phone like some reviewers said, very fast...first ring and I was talking. I'am very happy with the products, I got the Silver TDX, NV-78, and Maze4 blocks. They Keepin my system nice n' cool. Highly Recommended!"

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Verified
5/5

2005-12-17

"I am a return customer. Danger Den is quite honestly the upper class of watercooling solutions. They have prompt delivery and a very polite and helpful staff to assist any of your needs! Keep up the good work!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
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Verified
5/5

2005-12-17

"I bought a maze4acetal version gpu water block from danger den.My orders shipping rapidly and troubless by danger Den .I used it on Powercolor x800xl.
Now,3DMARK05 7214 point,It has 2.pozition on the future mark sites for intel,x800xl,all driver section.
http://service.futuremark.com/compare?3dm05=1381901
There are not need more word
Now I purchased a nv 78 512 mb gpu block for my new card and I wanted a custom sýze fittings on it for extreme point
Thank you Danger Den
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with