"I ordered cross bars for my Sienna. They arrived promptly, but I only received 5 of the 8 required screws to bolt them to my car - it appears that someone just threw the screws directly into the box."

"Was very informative on my parts order "

"Ordered parts on 13 Dec and still haven't processed order by 27 Dec. Was told by customer service at dealer that parts were in stock, but ordering online to save money would be there in a couple of days"

"Awesome experience with darca staff."

"No wait to pick up parts. "

"Cheapest I found online but have to pick my order at the dealership since the shipping is too costly. "

"Excellent service from the parts department. "

"Side steps came in perfect condition. Customer service rep call first to make sure part is going to fit. "

"Very nice I will be doing business with you "

"The manager do not want do business with the customer. The service would be great if you have the new manager team"

"Always such a fantastic experience, I’ve been dealing with the Sales Manager, Selorm Tsegah for many years and I will never go anywhere else for a Toyota. Our sales rep, David Gayle was the best too. "

"Each associate I heard on the phone was telling customers that the parts department system was not included with other systems. Therefore information there was not updated. My order was listed as In process even though I had called and they told it was there ready for pickup. "

"Worst experience with Sales person needs training how to handle customer also train him how look part number he have attitude. "

"The young people at the counter have the worst customer service. I only use them as my last resort for OEM since I only own Toyotas. Even compared to other dealerships their prices are astronomical. Then you had the worst customer service. Just terrible."

"Great time. Web interface was seamless."