"it was fine. much rather deal with a real person!"

"This site is very easy to work with. I hope my product comes quickly!"

"Easy experience. Tons of resources throughout the website and their youtube channel answering most questions I had prior to purchase. Looking forward to getting my Da Vinci! "

"I am reordering a mouthpiece/straw as the one provided has torn apart. I have only owned this device for a couple of months. I realize now that to take the straw off the unit must be warm. This advice should be in the brochure. I have contacted your customer support re this (I have a ticket number) but no reply as yet. I can not wait though, as the device is useless without the straw. I am not very happy at having to replace it this early. "

"Where is my airtight glass jar???"

"Considering it's Christmas time it would have been nice to have known at least an estimate of when my product would be arriving before I made the purchase.
"

"Looking forward to using my vape once it arrives!"

"Web site comparability issues with Safari"

"Couldn't get response to numerous calls to have my device's problems resolved. Good product, poor company!!!"

"Love Love Love
Having trouble with the App though
It Freezes every time and have to reboot device to get App to work again other than that love the App"

"Page layout at checkout needs work. Unnecessarily hard to use."

"The website if very glitchy and not very intuitive (at least on an iPad). I also don't like that you can't see the estimated ship date before you purchase. Love the products though!"

"love this vaporizer would purchase a replacement from divinci every time "

"I called several times yesterday between the hours of 9:00 am and 11:30 am trying both the customer service and operator options on the phone but couldn't get anybody until around noon finally on the operator line. This was before I placed my order (today) so I was actually considering whether or not to deal with you guys based solely on this interaction (or lack thereof). However, once I got an operator on the phone she gave me the info I wanted to hear, which was good and I decided to give Davinci another chance at the rare opportunity to have me as a customer. Please don't let me down."

"Easy peasy lemon squeazy."