"Website would not carry out a PayPal payment. It just kept going in circles. Then I called customer service and was on hold for 10-15 minutes and finally got put in some guy's voice mail. Epic fail. "
"The fine folks at Davinci make top quality products and back it up with excellent customer service. The battery on My first Ascent failed within several months. Davinci replaced it promptly. My second unit has been used almost daily for three years with no problems. "
"i am replacing a brand new flexi straw after mine ripped from only 2 weeks of light use."
"my first vaporizer was an Ascent. I now have two. Any time I had a problem the unit was replaced without hassle by customer service. I own at least 10 portable vaporizers from various manufacturers. I have had lots of trouble with units burning out and otherwise failing. My ascent neverburned out even after long multiple sessions. It was always my go to vape. My ascents have to a great degree been replaced. I just received my new IQ vape. It is without question the best portable vaporizer ever. The quality of your products have always attracted me. Your customer service on top of that has kept me loyal. Hurry up and make more I want to order a second IQ."
"Great product. Wish the glass wasn't so fragile "
"Products are worth every penny!"
"disappointed that the only scheme in stock was the black skull motif"
"It works good and the flavor it great. "
"Thanks for make good products"
"2 days ago I was online and jumped on the 20% off code but u were out of stock.BSW2016 Been checking day and night and here we are. Any chance of a raincheck? "
"IQ is a bit expensive, worth it if you have a classic vape."
"New to vaping...next review more meaningful"
"Website order information is weird. What I saw on my screen was ">Telephone Number" on the right hand side and the space to enter that number was on the next line on the left. Took a couple of tries to figure it out."
"enjoyed the classic; upgrading to ascent"
"Broke a glass spacer, came online to replace it, easily found it on the website and it wasn't too expensive to replace. "