"Site is easy to navigate and the accessories are priced well. I was happy to see the glass spacers now being offered. I been using my oil jars,which have since both broken. The Ascent is a great Vape, but if it wasn't for a review i watched in YouTube i wouldn't of ever known to put a spacer on top of my herb. I was about to toss the Ascent or sell it whichever as it just doesn't work right at all without a spacer on. I am however really looking forward to reading the reviews on the IQ. If it's as good as advertised i'll be picking this up ASAP. Overall the Ascent is a very good Vape you just have to have the patience like I have to clean it after 2 to 3 uses. "
"Outside of buying I have no experience with DaVinci."
"Great to use paypal and have shipping options to get my order sooner. "
"The in-store pre-order deals were basically what decided it for me, Its very difficult to justify the purchase from a price standpoint, but it seems like a very good product, with an awesome company behind it, so I could make the purchase without any fear of future regret."
"This is my second unit, the first one was working just for couple of months. In second unit flexi straw connection to the unit becomes so hot, so it stock inside and cannot be removed. Already broke two of them"
"The website is good both on mobile and desktop. It was easy to use and follow through with an order. "
"Loved the informative videos"
"great chat on the phone. good service"
"All you need to do is make an all glass product with wood internals. No plastic or silicone or rubber etc.
More importantly your accessories like glasss spacers for a defective product you sold me is over priced.
Very disappointing overall for a loyal customer"
"I had ordered 2 Vapourizers 1 had a cracked straw out of the box. The other one was missing all the spare glass pieces it was to come with. I phone & left a message then emailed at a later date with no replies to either one. "
"At the checkout screen I realized I had 2 as the quantity and only wanted one. It won't let you update your quantity. I had to cancel my entire order and restart (enter all my billing and other info again). Stupid but valid complaint, however, this shouldn't be a problem in 2016.
It would also be nice to know the battery requirements so I can purchase a backup 18650 cell. How many amps does this device pull?"
"Have not received the item yet, it was a bit over my budget but after doing some personal research I believe it will be well worth the money. It provides the type of vape I was looking for from low vaping to combustion and the style/look of vape I was searching for as well. "
"Easy to navigate website and shopping experience"
"Great Knowledge on Site Spent $400+ but I just hope its all worth it .... we shall see "
"Great fun!
Enjoyable
Like the vape "