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Verified
4/5

2016-11-09

Disappointing customer service.

"First off let me say that I completely understand that this is just a small hiccup but this company is taking way too long. When I called and spoke to Andrew, he didn't even ask why I was canceling my order.

Maybe I'm being a little impatient, but honestly I was expecting my first order to be shipped by the 31st.
"

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Verified
4/5

2016-11-09

VapeCriticFollower

"Followed vapecritics review, thought this product looked rather excellent. willing to try myself."

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Verified
5/5

2016-11-09

"Customer service reps were cool"

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Verified
3/5

2016-11-09

login not working

"couldnt login into my account, had to buy as a guest..."

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Verified
3/5

2016-11-09

bad review on the review prosses

"This review is put together badly "

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Verified
4/5

2016-11-08

"Easy purchase. Can't wait to get the cape!!! Will buy from again."

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Verified
5/5

2016-11-08

Vape

"Really enjoy my vape and can wait to get that IQ one. "

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Verified
5/5

2016-11-07

Great checkou

"Great checkout... easy and simple"

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Verified
4/5

2016-11-07

GOOD_STUFF

"Love the products. Website a tad bit wonky. "

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Verified
1/5

2016-11-07

Offered a discount code that did not work

"I was asked to sign up for an email to receive a discount code, I got the code, news 10, and even though I bought a variety of products the checkout informed me that the discount could not be applied. DON'T OFFER CODES THAT DON'T WORK!"

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Verified
5/5

2016-11-07

"Very easy to use and order! Great price!"

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Verified
4/5

2016-11-07

Clarity on shipping

"There are 6 different shipping options. none give an estimate of expected delivery dates except for 3 day and overnight. be more clear that the price goes up by over 10% if you want a decent shipping option."

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Verified
4/5

2016-11-07

"Follow-up with me once I receive my purchase."

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Verified
5/5

2016-11-07

Leonardo would be proud....with these folks taking his brand.

"So far so good.....more when the items are received"

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Verified
5/5

2016-11-06

Can't be worse than the Pax

"Bought Pax 2, 6 months later stopped functioning correctly. Pax has had me for 2 months trying to "qualify" for them to send me a RMA shipping label to send the unit back to be repaired. Worst customer service and warranty i've ever dealt with."

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