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Verified
4/5

2019-01-16

Lack of ecommerce good practices

"Overall the site is good but is kind of "hard to buy", the purchase flow is focused to sell an item at the time. I wanted to buy more than one product and I have to enter each product in order to add to my cart. If someone wants to buy all sorts of accessories they will have a hard time."

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Verified
4/5

2019-01-16

Shipping cost is insane.

"Just wrap the glass tube in foam and stick it in a small box. It doesn't need to cost $9 to ship.
Lucky for Davinci, I'm not comfortable buying off-brand replacement glass pieces.
"

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Verified
5/5

2019-01-16

"Awesome! Easy buy, with free shipping too!!!"

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Verified
4/5

2019-01-16

"Wish the microiq came with the full grinder."

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Verified
4/5

2019-01-16

Expensive Products

"The website itself is well made ,my only issue with the website is that everything is too expensive and i have to pay for shipping even if i order over 100$ (120$) precisely and i was waiting for 2 weeks to get a flavor chamber because it was out of stoke just like the glass spacer! Wish by the way i didn't get because i'm tired of waiting for it!!!"

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Verified
5/5

2019-01-15

Amazingly quick customer service response. Restocked item within a few hours!

"Really impressed with how fast they restocked an item. I noticed they were out of stock and contacted customer service. Literally hours later they notified me that they were in stock! Thanks so much again guys! "

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Verified
3/5

2019-01-15

Always get a spare

"If you buy this you'll want to get a spare Flavor Chamber and the Pearl. As they can fall out and off. Took me 2 weeks to get a Flavor Chamber as they were sold out. Overall I still love my IQ"

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Verified
3/5

2019-01-15

"Just ordered a new pearl."

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Verified
5/5

2019-01-15

Quick purchase :-)

"It took me a lot of time to think about what to write on the side :-)"

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Verified
5/5

2019-01-14

Fantastic customer service

"Can't wait to receive it – interaction with customer service was wonderful. Recommend buying direct!"

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Verified
4/5

2019-01-14

HOLY PRICEY SHIPPING BATMAN!!!

"Davinci products are second to none in quality and design. I appreciate them and am very happy with everything I've purchased so far. The only complaint I have is that the flat rate shipping is far too expensive. For shipping a vaporizer device, I understand because there is probably insurance of some sort included as well but for smaller accessories, the shipping fee can double (or even triple!) the total cost of the order. "

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Verified
5/5

2019-01-14

The Acsent is the best vape I've ever tried!

"I cannot stress how much that a vape should have a ceramic heating bowl and all glass parts, as the Ascent does. You will never taste nasty super-hot plastic with the Ascent, nor any aspect of rollies.

The Ascent is very inexpensive for an all-ceramic/glass vape and it has many features, including some you may never need. Other than the ability to select temperature by 1F increments, my favourite feature is that it shuts itself off if it does not determine movement within 10 minutes (you can change the time before it shuts off too).

The Ascent is very, very, very economical: you can smoke it for 60+ minutes with a full, but comparably very small amount in the heating chamber.

The batteries of the Ascent last for many hours and if your battery is running low, and you need to vape, you can simply plug it in to it's charger. The Acsent does recharge swiftly, but you'll never ''go without''.

You can buy replacement parts for your Ascent. I recommend buying another full set of glass smoking stems so that you can always switch one that needs cleaning with a fresh one in a few seconds, while the used steams can soak overnight. This makes it very, very easy to clean/care for your Ascent.

I just bought my 3rd Ascent!
"

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Verified
5/5

2019-01-12

Great Vape

"I love this vaporizer!!!!"

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Verified
2/5

2019-01-12

"Website was hard to use, kept timing out and having to reload the page. Love the products and prices!"

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Verified
5/5

2019-01-12

Easy to use!

"Nice website, easy to use and great details of the products!"

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