"Ya tengo un tiempo comprando en esta pagina y todas mis compras han llegado aunque tuve un problema en una de mis compras y fue que no llego en el tiempo estipulado pero me puse en contacto con los DX.COM y ellos me lo resolvieron de una manera eficaz porque me dieron a elegir si me hacian un rembolso del dinero de mi compra o me volvian a mandar mi compra yo elegui que me volvieran a mandar mi compra aunque me toco volver a esperar para tener en mis manos la compra...exelecte..."
"I bought a pocket watch, the number fell of the dial of the watch within one week. I tried to write a bad review about the watch, including photo and they refused to approve it.
What a sham. The reviews are a sham. Here is the message I got from DX.
"Your recent review title"Numbers fell off Dial on 1st week!",which contains SKU 424401 has been unapproved for some reasons""
"I have ordered 4 mobile phones with absolutely no problems.
Great price, service and products!!!"
"Article paid and never received. No communication with the supplier. shame on you"
"The delivery to Europe took about a month, which is not bad, but also not the best. I have had one faulty product, but I got a 60% chargeback for it, so I am happy with that."
"Et bien ça fait quand même un bon bout de temps que je commande sur DX.com et je peux dire que tous les articles reçus étaient en parfaite condition avec un temps de livraison raisonnable. En conclusion, oui je recommande DX.com "
"I bought 3 phones and some small gadgets as well. Most of the time I feel satisfied. Only the negative is long delivery time which may be normal due to long distances."
"Most of my orders are set on ebay but I said to try DX as they have some products that other online stores do not. I was afraid to order from them as ebay has paypal protection even for parcels that come from far away China. Nevertheless, I did order 2 products and they came over to Romania in 15 days. I was very pleased by the whole experience. The single problem they have is the contact system, it is a total fail, you cannot manage to contact anyone. Just wait for your package and hope it will arrive."
"They advertised postage within 24 hours to the UK on my phone, 5 days later it has still not been posted. I contacted them and was just told it would be posted soon. I cannot get a direct answer from them on the postage. The only reason I used them was the promise of the quick postage. Ignore any promises made on their website, its complete lies. Since I contacted them, they have removed the statement from the phones web page but its too late for me."
"Very good prices, free shipping on all products, nice products and good descriptions."
"buen producto y cumplieron con el tiempo de entrega"
"I bought three arduinos that were etremely cheap and they all work fantastic, would highly recommend."
"Très satisfait de mes 2 premiers achats de caméras Ip, j'en commande une troisième, mais celle-ci a été ré-emballée et comporte un défaut de fonctionnement. J'imagine qu'un client leur avait déjà renvoyée.
Je demande une RMA (un échange), et là j'attends 3 semaine une réponse qui est: vous devez prouver et illustrer le défaut en faisant une video et nous l'envoyer (Could you please shoot a video to illustrate and prove? ) .
Donc je dois prouver ma bonne foi en tant que client, ils me prennent donc pour un menteur et un idiot ! Quel intérêt aurais-je à leur renvoyer une camera si elle marche ? Je leur explique que je n'ai rien à leur prouver, que c'est commercialement inacceptable.
Le même interlocuteur, m'écrit le lendemain pour me proposer de conserver cette caméra défectueuse moyennant une ristourne de 30%, ce que j'accepte pour en finir!
Je mets évidemment un avis négatif dans les reviews, et je suis sensuré ! Seuls les avis élogieux semblent acceptés, c'est pourquoi j'écris ce commentaire ici.
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"So far I have only made one purchase, but the experience was very good. The products I bought were shipped correctly."
"Service was good, however delivery took 3 months. However the main culprit was the local post office and customs services in South Africa. You should definitely look into using courier services instead."