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Verified
1/5

2015-02-27

"placed an order from this company 3 weeks ago only to find out my items were out of stock and they kept my money,"

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Verified
1/5

2015-02-27

"They mislabeled the package and it was returned to sender.
they wanted me to pay for another shipping cost when it was
their fault. I spent thousands of US dollars with this company. After a few messages to dealmachine with no help, I called and e-mail the shipping company and they agreed to
ship it . Thanks UPS.
Very bad and unprofessional customer service at Dealmachine
"

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Verified
1/5

2015-02-27

"I bought the Feiteng H9503 Android 4.2 3G cell phone in March 2014. It took approx. three weeks to ship the phone. The phone is made in China. My friend recommended the phone. After 4 months of using the phone, I've had nothing but problems. When texting, it types the letter above the letter I'm trying to type. I spent approx. $55 dollars to send it back for repairs. Then it took almost 6 weeks to repair and send back. I used the phone for approx. three months and the same thing is happening again. Plus they sent me a dirty case, not the one I sent back. I feel they should have sent me a new phone. They have good deals but if you get a bad merchandise, it's not worth the buy. I'm trying my best to bare with it until I can afford another phone. I was about the buy a phone from Amazon. The reviews for the Cubot was impressive until I realized it was made in China. "

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Verified
1/5

2015-02-24

"Dealsmachine takes too long to ship. I ordered a tablet, paid a a little over $11.00 on Feb 4 shipping and still today have not gotten my product. It is very hard to contact this company for any correspondance. Still have not gotten a call back. ****@****"

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Verified
2/5

2015-02-24

"My order is 'processing' for almost 2 weeks now without any action. They have had a week new years leave, while other Chinese sites just continue (like miniinthebox.com) but the order was places 5 days before this holiday period. Now they are back to work for 2 days and still no status change or response to my messages......
For me the first time I ordered here and it looks like it will be the last time too....hope I eventually get my articles where I paid for....

UPDATE 21/03/2015:
Today finally got my items, 28 working days after ordering them with unexpected extra payment of 25 USD for taxes and fees.
After unpacking the media player there where 2 things that annoyed me: the wrong power adapter was included (US powerplug instead of EUR powerplug) and there were no batteries (2x AAA) included for the remote control.....
PS: The included manual is very concise. It works, but the user interface is pretty user unfriendly, so you really need a better manual than the one included.
"

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Verified
1/5

2015-02-20

"This is the worst website I have ever ordered from my order was supposed to ship in 24 hours and that didn't happen. when I wrote a ticket they said one of my items where out of stock and I never heard from them again I have sent 5 to 6 tickets and have yet to get a reply back its been a over a week now and my order still say processing and when I call customer service its just an answering machine. I have my bank looking into the company now to get my money back. Please don't buy anything from this website."

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Verified
1/5

2015-02-20

"It is written in Dealsmachine site that respond to queries within 24 hours. I submitted queries and request about my order, but no answer. I reminded them again, but no respond. After 10 days they said item not available, and they refunded my money back in 4 days time. They should inform soon."

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Verified
5/5

2015-02-15

"I'm a bargain hunter. I've been doing home improvements and use Dealsmachine to find what I need. I'm never disappointed. I recommend them to anyone who is a frequent online shopper."

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Verified
1/5

2015-02-14

"i previously gave them a good rating.... product, value, shipping and everything was fine until the phone they sent did not work.
I have sent over the past 2 weeks 14 emails in response to every question they asked... they are now just repeating the question, even though i explained exactly what i did with the return and provided proof of shipment of the return. So now I am out one phone, and the cost of returning it. If they said no returns... it would be better than the merry go round i have been on.
"

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Verified
5/5

2015-02-12

"He hecho varias compras y es cierto que a España demoran en llegar, pero eso lo compensa la calidad de los productos y el precio, hasta ahora todo muy bien. Evidentemente lo recomiendo."

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Verified
5/5

2015-02-08

"My item arrived in a timely fashion & and was exactly what I ordered.The quality is very good and I'm very happy with my item.I wouldn't hesitate to order from Dealsmachine again."

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Verified
5/5

2015-02-05

"Ordered from Deals machine, got an awesome product, at a great price, shipped to me right away, my questions were answered right away, and overall I think it was a very good transaction, will shop here again"

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Verified
5/5

2015-02-03

"Perfect items for a perfect price"

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Verified
5/5

2015-02-03

"Good products specification, no differences between description and the real product.
Not bad response time, after 25 days I received my last order.
"

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Verified
5/5

2015-02-02

"I am very happy with Dealsmachine. The items bought are all of good quality and the prices are very reasonable. Recommended for the great variety of items and gadgets. Will shop again for sure."

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