"Never shipped. Stated in stock, it was not"

"Ordered material more than a week ago and it still hasn't shipped.
I CALLED prior to ordering and was told that the item was in stock. Where? China????

They say free delivery but beware. It couldn't ship to my house without and extra charge because it weighed too much to be unloaded without a lift gate truck - extra charge.

DécorPrice sent me the bill of lading with a tracking number. I called the AM Home Delivery and was advised that the material wasn't yet released for pickup.

I advised DécorPrice. Several hours later - the item is delivered to my work (which has a loading dock).

If this is how I serviced my customers - I would be out of business and unemployed."

"Great price, answered my questions promptly, and free shipping. Great experience."

"The product arrived in the time I was told it would. In good shape. And it was at a price that was acceptable to our clients. Thank you."

"My entrance lamp was delivered with a broken glass globe. Hopefully, Max in customer service will come through with a replacement... Good news! The manufacturer sent a replacement globe in a few days. Thanks Max"

"I recommend that you confirm by phone with DecorPrice when your product will ship before your order."

"called and had me pay an extra $50.00 and did not explain why.. I needed this so I just did it under a threat of cancelling the order by their representative. Other than that, great product and great price"

"Great price on a quality product plus fast delivery! "

"Order an Amba towel warmer and it was on back order which we didn't know.. Had to wait and it caused a small issue since it was to be a B-Day gift.. But Decor customer service did help and the order finally arrived and the towel warmer was a great surprise for our daughter, she loves it. The Warmer heats up quickly, looks great in her master bath and really warm towels.. Thanks Décor for your help. WELL DONE!"

"BUYER BEWARE!!!! I ordered 2 Savoy light sconces from DecorPrice.com. One sconce's frame was bent and the finish was extremely poor, it was actually falling off in the packaging. The company ultimately refused to issue an RMA, so I returned the package to the address on the original shipping label at my own expense ($27), provided them the tracking # & signature of person who accepted the package and they still will not refund my money. They now claim I sent the package to wrong address and they don't recognize the signature! These people have extremely poor customer service skills and are ultimately thieves! I am still disputing charges with my credit card company."

"Great phone service
Great pricing
Product arrived on time

Love the sink,,"

"A fan I ordered was unavailable, but Decorprice responded with a good pricing and a phone call to resolve all issues."

"great price, quick and safe delivery. what else can you ask for."

"Price great, delivery great. Two of the crystal strands were shorter that the others. Too complicated to get new ones sent."

"1 day delivery great experience"